Group Operations Manager

Dubai Desert Tour; Dubai; On-site; AED 67,000 - 100,000; Full time

Job summary

Dubai Desert Tour seeks an Operations Coordinator to orchestrate daily dispatches for a UAE-based tour fleet. You will match vehicles, drivers and guides to bookings and pickup zones, and own bookings from quote to guest return.

You will also coordinate the Lahbab camp logistics, catering numbers, seating, and timed activities, ensuring smooth guest experiences. With experience in UAE tour or transport operations and a clean UAE driving licence, you will stay calm when 40 guests arrive and a

Qualifications

• Experience running tour, transport or event operations in the UAE.
• UAE driving licence (if required by role).
• Ability to manage a 40-person group and coordinate schedules.

Responsibilities

• Build the daily dispatch - match vehicles, drivers and guides to bookings and pickup zones.
• Own group bookings end to end, from the quote through to guests returning to their hotel.
• Coordinate the camp: catering numbers, seating, quad and buggy sessions, show timings.
• Keep the fleet moving - servicing, fuel, and a plan for when a vehicle goes down mid-season.
• Work with support on anything that affects a guest before they notice it themselves.

Skills

Fluent English

Hindi

Urdu

Arabic

Calm under pressure

Discipline and planning

Job description

You run the day: which vehicles go where, which guides are on, and whether a 40-person group and four separate couples all get picked up on time. We operate our own 4x4 fleet and our own camp at the Lahbab red dunes, so this is real operations, not passing bookings to a supplier.

What you will be doing:

• Build the daily dispatch - match vehicles, drivers and guides to bookings and pickup zones
• Own group bookings end to end, from the quote through to the guests being back at their hotel
• Coordinate the camp: catering numbers, seating, quad and buggy sessions, show timings
• Keep the fleet moving - servicing, fuel, and a plan for when a vehicle goes down mid-season
• Work with support on anything that affects a guest before they notice it themselves

What we are looking for:

• Experience running tour, transport or event operations in the UAE
• UAE driving licence, and enough desert sense to judge conditions
• Calm when a group of 40 arrives and one vehicle has not
• Fluent English; Hindi, Urdu or Arabic helps with drivers and guides