Processor

ACE Gallagher; Dubai; On-site; AED 89,000 - 134,000; Full time

Job summary

ACE Gallagher in Dubai seeks an organized Processor to provide administrative support to the line manager and strengthen relationships with insurance companies and clients.

The role involves assisting with client requests, RFPs, tenders and policy renewals for general lines, managing policy entries, and preparing quotes and reports. Strong MS Office skills and English proficiency are essential.

Qualifications

• Diploma or higher qualification required.
• University degree.
• Good command in English.
• CII Award preferred.
• 3 years' experience in insurance or related field.
• Partial CII certification acceptable.

Responsibilities

• Provide administrative support to maintain a strong relationship with insurance companies.
• Assist line manager to maintain excellent relationship with major clients in collaboration with the BD team by attending meetings with new and existing clients when required.
• Assist in providing support in handling client's new request, RFP, Tenders and policy renewals for the following - pre-sales and at sales stage of general lines.
• Manage all system entries of new policies and renewals
• Achieve set KPI targets assigned by line manager.
• Assist in preparing broking slips/quotes/comparison reports/best practices recommendations to clients for approval.
• Assist in preparing GAP analysis.
• Assisting in preparing analysis and interpretation of claims data for approval.
• Assist in preparing quarterly performance reports and recommendations to clients.
• Assist the line manager with interpretations of policy terms and conditions.
• Perform such other duties as may be required from time to time.
• Demonstrate regulatory awareness.
• Understands and applies rules relating to taxes, levies and policy issuance, Data Protection Act, Money Laundering, Client Monies and Terms of Business Agreement (TOBA).
• Adheres to the contents of the Operating Procedures Manual (OPM) and the Company's overall internal procedures and policies
• Protect the company from Errors & Omissions.
• Complete miscellaneous tasks within the scope of work, as assigned by the direct manager.

Skills

Communication skills

Customer focus

Problem solving

Attention to detail

Team player

Analytical skills

Education

Diploma

University degree

Good English

CII Award

Tools

MS Office

MS Excel

PowerPoint

Job description

Processor

Job Summary

To provide administrative support to the line manager with an aim to build and develop relationships with insurance companies' and clients.

Main Functions and Responsibilities:

• Provide administrative support to maintain a strong relationship with insurance companies.
• Assist line manager to maintain excellent relationship with major clients in collaboration with the BD team by attending meetings with new and existing clients when required.
• Assist in providing support in handling client's new request, RFP, Tenders and policy renewals for the following - pre-sales and at sales stage of general lines.
• Manage all system entries of new policies and renewals
• Achieve set KPI targets assigned by line manager.
• Assist in preparing broking slips/quotes/comparison reports/best practices recommendations to clients for approval.
• Assist in preparing GAP analysis.
• Assisting in preparing analysis and interpretation of claims data for approval.
• Assist in preparing quarterly performance reports and recommendations to clients.
• Assist the line manager with interpretations of policy terms and conditions.
• Perform such other duties as may be required from time to time.
• Demonstrate regulatory awareness.
• Understands and applies rules relating to taxes, levies and policy issuance, Data Protection Act, Money Laundering, Client Monies and Terms of Business Agreement (TOBA).
• Adheres to the contents of the Operating Procedures Manual (OPM) and the Company's overall internal procedures and policies
• Protect the company from Errors & Omissions.
• Complete miscellaneous tasks within the scope of work, as assigned by the direct manager.

Requirements

Behavioral Skills Communication skills

• Communication Skills
• Customer focus
• Problem solving
• Attention to detail
• Team player
• Analytical skills

Education/ Certifications Minimum of Diploma

• University degree
• Good command in English
• CII Award Preferred

Practical/Technical Experience

• Experience 3 years' experience
• Preferred CII certificate or partially completed

Computer Skills MS Office

• 1 - 2 years' of Experience
• MS Office capable
• Specifically a good command of MS excel and PowerPoint