GRMS Technician: Luxury Hotel Tech & Systems

Kimpton; United Arab Emirates; On-site; AED 120,000 - 180,000; Full time

Benefits offered by this job

Uniform provided

Room discounts

Training programs

Job summary

InterContinental Ras Al Khaimah Mina Al Arab Resort & Spa, part of IHG Hotels & Resorts, is seeking a proactive GRMS Technician to install, maintain, and program GRMS components for reliable and safe operation of hotel systems in a luxury beachfront setting. You’ll support day-to-day IT needs and energy efficiency initiatives.

The role requires a bachelor’s degree in computer science, strong verbal and written communication, and solid knowledge of hotel technology principles.

Qualifications

• Bachelor’s degree in computer science from a reputed institution.
• Strong verbal and written communication skills.
• Strong analytical and statistical skills demonstrated through previous experience with spreadsheets.
• Strong knowledge of hotel technology principles and practices.
• Familiarity with organization design models and decision-making frameworks.
• Effective presentation, communication, consulting and interpersonal skills.

Responsibilities

• Ensures all work follows safe work practices and procedures.
• Responds to Health and Safety-related requests immediately.
• Responds to guest requests in a professional and courteous manner.
• Operates, maintains, and programs all GRMS components and cabling.
• Ensures optimal performance of GRMS equipment and servers via preventive maintenance.
• Evaluates equipment usage and energy efficiency.
• Completes work orders with due diligence, keeps daily logbook, maintains shop drawings and programming files.
• Completes tasks assigned by IT Director or delegates.
• Maintains health and safety documentation and records for the area.
• Reports potential safety hazards and participates in emergency response as directed.

Skills

Verbal communication

Written communication

Analytical skills

Spreadsheet proficiency

Interpersonal/consensus-building

Problem solving

Education

Bachelor's degree in computer science

Job description

InterContinental Ras Al Khaimah Mina Al Arab Resort & Spa, part of IHG Hotels & Resorts, is seeking a proactive GRMS Technician to install, maintain, and program GRMS components for reliable and safe operation of hotel systems in a luxury beachfront setting. You’ll support day-to-day IT needs and energy efficiency initiatives.

The role requires a bachelor’s degree in computer science, strong verbal and written communication, and solid knowledge of hotel technology principles.