Global Manager - Business Integrations - Freight Forwarding

DP World; Dubai; On-site; AED 400,000 - 700,000; Full time

Job summary

DP World seeks a Global Manager - Business Integrations FF to lead integration efforts for acquired entities, documenting requirements and bridging regional teams with PMI and Group Tech.

You will drive BRD development, gap analysis, and integration planning while ensuring smooth, low-risk transitions onto DP World systems and processes.

Qualifications

• Master's degree in Logistics, Supply Chain Management, or Engineering/Technology.
• Proven experience in business integrations and post-merger/transformation activities.
• Strong organizational skills and ability to lead cross-functional teams.
• Good knowledge of market leading TMS systems and supply chain visibility apps.
• Project management skills to plan, execute, and monitor initiatives.
• Understanding of Freight Forwarding operations and finance-related activities.
• Goal and team driven with strong communication and leadership abilities.

Responsibilities

• Engage with regional business integration teams to understand applications and processes.
• Capture and document detailed business, system, and data requirements for integration.
• Translate requirements into BRDs, process flows, and system specs.
• Validate requirements with PMI, regional teams, and stakeholders.
• Support development of integration plans, migrations, and sequencing.
• Identify risks and propose mitigation options early.
• Support testing, cutover planning, and go-live activities.
• Maintain up-to-date documentation and records for governance.

Skills

Leadership abilities

Project management

TMS knowledge

Supply chain visibility

Cross-functional collaboration

Education

Master's degree in Logistics, SCM, or Engineering

Tools

TMS software

ERP systems

Microsoft Project

Data analysis tools

Job description

JOB DESCRIPTION

The Global Manager - Business Integrations FF is globally responsible for capturing, analyzing, and documenting the system, process, and data requirements arising from acquired companies' existing applications and ways of working, in order to enable their structured integration into the organization's TiaB technology stack. Acting as a key bridge between regional business integration and PMI teams, and the wider FF management, this role ensures that integration decisions are grounded in accurate, well-documented business requirements and support a smooth, low-risk transition onto group systems and processes.

Job Purpose

JOB DESCRIPTION

The Global Manager - Business Integrations FF is globally responsible for capturing, analyzing, and documenting the system, process, and data requirements arising from acquired companies' existing applications and ways of working, in order to enable their structured integration into the organization's TiaB technology stack. Acting as a key bridge between regional business integration and PMI teams, and the wider FF management, this role ensures that integration decisions are grounded in accurate, well-documented business requirements and support a smooth, low-risk transition onto group systems and processes.

Key Accountabilities

• Engage with regional business integration teams (Ops, PMI) to understand their existing applications, system landscape, and operational processes across relevant business functions.
• Capture and document detailed business, system, and data requirements needed to integrate acquired entities into the core tech stack.
• Conduct and support the execution of gap and fit analysis comparing acquired company systems/processes against core group systems, standards, and capabilities.
• Translate captured requirements into clear business requirement documents (BRDs), process flows, and system specifications for technical and solution teams.
• Partner with the PMI community, regional teams, business system owners, Group Tech, and functional stakeholders to validate requirements, priorities, and integration approach.
• Support development of integration plans, migration approaches, and sequencing in collaboration with PMI project leads and technical teams.
• Identify integration risks, dependencies, and issues early, escalating and proposing mitigation options as needed.
• Support testing, cutover planning, and go-live activities related to system and process integration workstreams.
• Provide post-integration support, helping resolve issues arising from system or process consolidation.
• Maintain accurate, up-to-date documentation and records of requirements, decisions, and integration status for governance and audit purposes.
• Contribute to continuous improvement of integration methodology, templates, and best practices across PMI engagements.
• Serve as a visible role model and ambassador of DP World’s values, leadership behaviours, safety standards, and Code of Conduct.
  

Qualifications, Skills And Experience

• Master's degree in Logistics, Supply Chain Management, or Engineering/Technology
• Proven experience in business integrations and post-merger and transformation activities
• Strong organizational skills (prioritize, plan, assign and control).
• Good knowledge of market leading TMS systems, and supply chain visibility applications.
• Project management skills with the ability to plan, execute, and monitor projects
• Strong understanding of operational and finance-related activities in Freight Forwarding
• Goal and team driven, good motivator and facilitator to ensure that set targets are achieved.
• Strong communication and leadership abilities.
  

About Us

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.
With a dedicated, diverse and professional team of more than 115,000 employees from 160 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.
We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer’s door.
DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures – not just in what we do but also in how we behave.
We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what’s possible.
WE MAKE TRADE FLOW