Global Credit Controller – Express Logistics Leader

Tanqeeb; Abu Dhabi; On-site; AED 90,000 - 110,000; Full time

Job summary

DHL Express UAE is seeking a credit collection specialist to manage an assigned customer portfolio. You will promote trading terms, resolve billing issues, and drive timely collections while maintaining accurate records and coordinating with internal teams.

The role requires strong communication, customer focus, and MS Office proficiency, with prior collection experience preferred. A Bachelor’s degree in Commerce or Accounting supports the responsibilities.

Qualifications

• Need to have strong telephone handling and communication skills.
• Customer-oriented with high service mindset.
• Proficiency in MS Office and data handling is essential.
• Experience in collections or receivables is preferred.
• Good presentation and interpersonal communication abilities.

Responsibilities

• Actively promote DHL trading terms and ensure customers adhere to terms.
• Contribute knowledge to resolve recurring billing issues.
• Maximize collection effectiveness and maintain clear records of activities.
• Drive debt collection, including customer interactions and visits as needed.
• Coordinate resolution of disputes and ensure escalation when required.

Skills

Telephone handling

Communication

Customer focus

MS Office

Presentation skills

Collection experience

Education

Bachelor's degree in Commerce / Accounts

Tools

MS Office

Job description

DHL Express UAE is seeking a credit collection specialist to manage an assigned customer portfolio. You will promote trading terms, resolve billing issues, and drive timely collections while maintaining accurate records and coordinating with internal teams.

The role requires strong communication, customer focus, and MS Office proficiency, with prior collection experience preferred. A Bachelor’s degree in Commerce or Accounting supports the responsibilities.