Global Community & Ambassador Lead

Bybit; Abu Dhabi; Hybrid; AED 167,000 - 312,000; Full time

Benefits offered by this job

Study Growth Fund

Internal Events

Global Collaboration

Career Advancement

Internal Mobility

Job summary

Bybit is seeking a Global Community Manager to lead ambassador programs and orchestrate online events across regional channels. You will coordinate with regional teams, ensure safe discussions, and scale community initiatives in a fast-paced fintech environment.

You will manage launches, AMAs, and educational sessions while tracking results and improving engagement across time zones. Strong English, event planning, and moderation experience are essential.

Qualifications

• Two to four years of hands-on community management experience in fintech, digital assets, crypto, or consumer finance, including direct responsibility for ambassador or community leader programs and examples of events you have run and measured.

Responsibilities

• Own a calendar of recurring community activities and product discussions across crypto, trading, payments, and Bybit's wider financial platform.
• Plan and deliver global AMAs, educational sessions, launch activations, and community events. Manage briefs, schedules, approvals, hosts, rewards, and post-event reviews.
• Coordinate approved announcements and product updates in global Telegram, Discord, and other official community channels. Check links, timing, market eligibility, and coverage before publishing.
• Engage with members, answer common questions, moderate discussions, and route product or account issues to the right teams. Spot scams and impersonation attempts and elevate them promptly.
• Work with regional teams to adapt global initiatives to local community needs, share approved materials, and maintain clear handovers while regional teams own their local channels.
• Manage global and local ambassador programs, including recruiting and onboarding ambassadors, training them on products and moderation standards, reviewing performance, and coordinating rewards and payments. Work with regional teams on local briefs and market-specific activations.
• Track member participation, event results, channel engagement, recurring questions, and sentiment. Turn those findings into concise reports and practical recommendations.
• Keep event calendars, moderation and publishing workflows, tool access, and handover notes organized so global coverage is reliable across time zones.

Skills

Community management

Cross-cultural communication

English proficiency

Event planning

Analytical skills

Tools

Telegram

Discord

Reddit

Job description

Bybit is seeking a Global Community Manager to lead ambassador programs and orchestrate online events across regional channels. You will coordinate with regional teams, ensure safe discussions, and scale community initiatives in a fast-paced fintech environment.

You will manage launches, AMAs, and educational sessions while tracking results and improving engagement across time zones. Strong English, event planning, and moderation experience are essential.