Gaming Butler - F&B Butler Services

Wynn Al Marjan Island; Abu Dhabi; On-site; AED 180,000 - 240,000; Full time

Job summary

Wynn Al Marjan Island is recruiting a Gaming Butler - F&B Butler Services to join the resort's Food & Beverage team. You will provide discreet anticipatory service to VIP and VVIP guests in Sky Gaming and Salon Priv, tailoring service to each guest's rhythm and preferences.

Responsibilities include preparing private salons, taking accurate orders, coordinating with bartenders and culinary staff, and maintaining impeccable salon conditions while protecting guest privacy during gaming play.

Qualifications

• Minimum 3 years of luxury F&B, butler, private club or integrated resort experience.
• Experience with VIP guests is required.
• Strong discretion and professional comportment.

Responsibilities

• Provide discreet anticipatory and personalized F&B service to VIP guests in Sky Gaming and Salon Priv.
• Prepare private salons, side stations, menus and guest-specific arrangements.
• Take accurate orders and deliver beverages, cocktails, wine and non-alcoholic options.
• Coordinate with bartenders, runners and operations to ensure timely delivery.
• Maintain salons and service stations in immaculate condition and protect guest privacy.

Skills

Luxury service

VIP guest service

Discretion

Teamwork

English fluency

Job description

About the Position

Wynn Al Marjan Island is currently seeking a Gaming Butler - F amp B Butler Services to join the resort's Food amp Beverage team

• Provide discreet anticipatory and personalized food and beverage service to VIP and VVIP guests in Sky Gaming and Salon Priv adapting the style and pace of service to each guest and the rhythm of active play


• Prepare assigned private salons side stations service equipment amenities menus and guest-specific arrangements before arrival and maintain readiness throughout the shift


• Review approved guest preferences dietary information allergies privacy expectations and service instructions before engagement and protect all information from unnecessary disclosure


• Welcome and orient guests with polished brevity introducing relevant salon features and available food and beverage services without interrupting gaming activity


• Take accurate orders make informed recommendations and deliver refined food wine spirits cocktails bottle service specialty coffee and tea and non-alcoholic beverages in accordance with role certification and SOPs


• Coordinate with Bartenders Culinary Runners Hosts Hostesses Stewarding and Gaming Operations to ensure accurate preparation discreet movement and timely delivery


• Observe guest cues and service timing maintain a calm presence clear discreetly and avoid unnecessary conversation repeated questioning or interruption during play


• Check product quality presentation temperature glassware accompaniments and order completeness before entering a private salon


• Record orders and charges accurately in the approved system and follow controls for complimentary hosted or specially authorized service


• Maintain assigned salons pantries and service stations in immaculate condition replenishing through the Runner and reporting shortages or defects to the Supervisor


• Handle guest concerns within role authority preserve privacy and continuity of play and escal…

About You:

• Minimum 3 years of luxury Food & Beverage, butler, private club, fine dining, or integrated resort experience, including experience with VIP guests.


• Strong practical competence in refined food service and premium beverage service; cocktail, wine, bottle-service, coffee, or tea skills are highly desirable.


• Demonstrated discretion, situational awareness, memory for preferences, and confidence serving high-profile international guests.


• Ability to read guest cues, work calmly around active gaming play, and manage multiple precise service requests without intrusion.


• Strong communication, interpersonal, teamwork, and problem-solving skills.


• Fluent spoken English; additional languages are an advantage.


• High standards of grooming, personal hygiene, integrity, and professional conduct.


• Able to work rotating shifts, nights, weekends, public holidays, and extended hours as operationally required.