FX Sales Retention or Conversion Agent (m,f) Mandarin

Personalbüro U. Herrmann; Dubai; On-site; AED 180,000 - 280,000; Full time

Benefits offered by this job

Full relocation to Dubai

International team

Training & development

Career progression

Multicultural environment

Job summary

TalentLyft is seeking a FX Sales Conversion Agent (Mandarin) to promote our FX and CFD products in Dubai. You will convert high-quality leads, build lasting client relationships, and drive retention across the client lifecycle.

You will join an international team with a dynamic, multicultural environment, backed by ongoing training and career development opportunities. A full relocation package to Dubai is provided.

Qualifications

• Must be fluent in Mandarin (spoken and written).
• Experience in FX/CFD industry is mandatory.
• Experience in a retention or conversion sales role within Forex/CFD.

Responsibilities

• Promote FX and CFD products to prospects and existing clients.
• Convert high-quality leads into active trading clients.
• Build and maintain strong relationships with clients.
• Maximise client conversions and identify cross-sell opportunities.
• Deliver high-level customer service throughout the client journey.
• Stay up to date with financial markets, products, and industry developments.
• Meet sales targets and KPIs while complying with company standards.

Skills

Mandarin fluency

FX/CFD experience

Retention sales

CRM proficiency

Negotiation skills

Target-driven

International teamwork

Trading platforms knowledge

Tools

CRM software

Trading platforms

Job description

Position: FX Sales Conversion Agent (Mandarin)

Location: UAE, Dubai

Employment type: Full-time

RESPONSIBILITIES : Retention

• Promote the company's FX and CFD products and services to prospective and existing clients
• Develop and maintain long-term client relationships to drive retention and account growth
• Convert high-quality leads into active and loyal trading clients
• Increase upsell and cross-sell opportunities across client portfolios
• Deliver consistent, high-level customer service across the client lifecycle
• Stay up to date with financial markets, trading conditions, and product updates
• Work towards and consistently achieve defined sales and retention targets.

REQUIREMENTS:

• Native or fluent in Mandarin, both spoken and written
• Previous experience in FX & CFD industry is mandatory
• Prior experience in a Retention role within Forex/CFD brokerage
• Strong sales, negotiation, and objection-handling skills
• Ability to work in a target-driven, fast-paced environment
• Strong numerical and analytical thinking skills
• Computer literate with good CRM and office tool awareness
• Strong communication and relationship management skills
• Experience working with international brokerage teams
• Familiarity with trading platforms and financial markets
• Experience managing client portfolios in a sales or retention environment.

OFFER:

• Competitive base salary plus uncapped commission
• Full relocation package to Dubai
• Opportunity to join an international Forex company
• Dynamic, collaborative, and multicultural working environment
• Ongoing training, coaching, and career development opportunities.
• Be part of a dynamic international team with positive and friendly atmosphere
• Guidance and tools to reach your full potential.

RESPONSIBILITIES:

• Promote the company's Forex and CFD products and services to prospective clients
• Convert high-quality leads into active trading clients through consultative sales techniques
• Build and maintain strong relationships with prospective and existing clients
• Maximise client conversion and identify opportunities for future sales
• Deliver a high level of customer service throughout the client journey
• Stay up to date with financial markets, trading products, and industry developments
• Meet individual sales targets and KPIs while maintaining compliance with company standards.

REQUIREMENTS:

• Native or fluent Mandarin, both written and spoken
• Previous experience in the Forex & CFD industry is mandatory
• Previous experience in a Conversion or Retention sales role within Forex/CFD
• Strong sales, negotiation, and objection-handling skills
• Computer literate with good knowledge of standard office applications
• Ability to work in a target-driven and fast-paced environment
• Strong numerical, analytical, and problem-solving skills
• Excellent communication and relationship-building abilities
• Experience working with CRM systems and trading platforms
• Knowledge of global financial markets and online trading products

OFFER:

• Competitive base salary plus uncapped commission
• Full relocation package to Dubai
• Opportunity to join an international Forex company
• Dynamic, collaborative, and multicultural working environment
• Ongoing training, coaching, and career development opportunities.
• Be part of a dynamic international team with positive and friendly atmosphere
• Guidance and tools to reach your full potential.