FX Sales Retention Agent (Mandarin) (REF : DSR 005)

Cross Border Talents; Dubai; Presencial; AED 138.000 - 184.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Relocation package

International team

Uncapped commission

Descripción de la vacante

Cross Border Talents in Dubai is seeking an FX Sales Retention Agent (Mandarin) to promote FX and CFD products, nurture client relationships, and drive retention and revenue growth in a fast-paced, international environment.

You will work with global teams, manage client portfolios, meet retention targets, and use CRM tools to upsell and cross-sell across client portfolios. Relocation to Dubai provided; base salary range 3,000–4,000 EUR per month with uncapped commission.

Formación

• Mandarin fluency (native or fluent).
• Experience in FX/CFD industry is mandatory.
• Retention role experience in Forex/CFD brokerage.
• Strong sales, negotiation and objection-handling skills.
• Ability to work in a target-driven environment.
• Strong numerical and analytical thinking.
• CRM and office tools proficiency.
• Experience working with international brokerage teams.
• Familiarity with trading platforms and financial markets.
• Experience managing client portfolios in a sales or retention environment.

Responsabilidades

• Promote FX and CFD products to prospective and existing clients.
• Develop and maintain long-term client relationships to drive retention and growth.
• Convert high-quality leads into active trading clients.
• Increase upsell and cross-sell opportunities across client portfolios.
• Deliver high-level customer service across the client lifecycle.
• Stay up to date with financial markets and product updates.
• Work towards and achieve defined sales and retention targets.

Descripción del empleo

• Position: FX Sales Retention Agent (Mandarin)
• Location: UAE, Dubai
• Employment type: Full-time

Salary : 3000-4000 Euros/monthly + generous commission

RESPONSIBILITIES:

• Promote the company's FX and CFD products and services to prospective and existing clients
• Develop and maintain long-term client relationships to drive retention and account growth
• Convert high-quality leads into active and loyal trading clients
• Increase upsell and cross-sell opportunities across client portfolios
• Deliver consistent, high-level customer service across the client lifecycle
• Stay up to date with financial markets, trading conditions, and product updates
• Work towards and consistently achieve defined sales and retention targets.

REQUIREMENTS:

• Native or fluent Mandarin, both spoken and written
• Previous experience in FX & CFD industry is mandatory
• Prior experience in a Retention role within Forex/CFD brokerage
• Strong sales, negotiation, and objection-handling skills
• Ability to work in a target-driven, fast-paced environment
• Strong numerical and analytical thinking skills
• Computer literate with good CRM and office tool awareness
• Strong communication and relationship management skills
• Experience working with international brokerage teams
• Familiarity with trading platforms and financial markets
• Experience managing client portfolios in a sales or retention environment.

OFFER:

• Competitive base salary plus uncapped commission
• Full relocation package to Dubai
• Opportunity to join an international Forex company
• Dynamic, collaborative, and multicultural working environment
• Ongoing training, coaching, and career development opportunities.
• Be part of a dynamic international team with positive and friendly atmosphere
• Guidance and tools to reach your full potential.