FX Sales Retention or Conversion Agent Mandarin

Personalbuero U Herrmann; Dubai; On-site; AED 120,000 - 240,000; Full time

Benefits offered by this job

Relocation to Dubai

Uncapped commission

International team

Training & development

Job summary

Personalbuero U Herrmann in Dubai is seeking a retention-focused Sales Specialist fluent in Mandarin to promote FX and CFD products to a diverse client base. You will develop long-term relationships, convert high-quality leads, and help drive revenue growth within a fast-paced, international trading environment.

This role offers a competitive base salary plus uncapped commission, with a full relocation package to Dubai.

Qualifications

• Native or fluent Mandarin required.
• Experience in FX/CFD and retention roles.
• Sales-focused with strong negotiation skills.
• Comfortable with a target-driven environment.
• Experience with international broker teams.
• Familiar with trading platforms.
• Strong numerical/analytical thinking.
• CRM and office tools proficiency.

Responsibilities

• Promote FX and CFD products to prospects and clients.
• Develop long-term client relationships to drive retention.
• Convert high-quality leads into active clients.
• Increase upsell and cross-sell across portfolios.
• Deliver high-level customer service across the lifecycle.
• Stay updated on markets, conditions, and product updates.
• Work toward defined sales and retention targets.

Skills

Mandarin fluency

Retention experience

FX/CFD experience

Sales & negotiation

CRM proficiency

Relationship management

International team experience

Trading platforms knowledge

Tools

CRM software

Office suite

Job description

RESPONSIBILITIES : Retention

• Promote the company's FX and CFD products and services to prospective and existing clients
• Develop and maintain long-term client relationships to drive retention and account growth
• Convert high-quality leads into active and loyal trading clients
• Increase upsell and cross-sell opportunities across client portfolios
• Deliver consistent, high-level customer service across the client lifecycle
• Stay up to date with financial markets, trading conditions, and product updates
• Work towards and consistently achieve defined sales and retention targets.

REQUIREMENTS:

• Native or fluent in Mandarin, both spoken and written
• Previous experience in FX & CFD industry is mandatory
• Prior experience in a Retention role within Forex/CFD brokerage
• Strong sales, negotiation, and objection-handling skills
• Ability to work in a target-driven, fast-paced environment
• Strong numerical and analytical thinking skills
• Computer literate with good CRM and office tool awareness
• Strong communication and relationship management skills
• Experience working with international brokerage teams
• Familiarity with trading platforms and financial markets
• Experience managing client portfolios in a sales or retention environment.

OFFER:

• Competitive base salary plus uncapped commission
• Full relocation package to Dubai
• Opportunity to join an international Forex company
• Dynamic, collaborative, and multicultural working environment
• Ongoing training, coaching, and career development opportunities.
• Be part of a dynamic international team with positive and friendly atmosphere
• Guidance and tools to reach your full potential.