FX Sales Retention Agent (Mandarin) – Dubai

RMG Talent; Dubai; On-site; AED 120,000 - 180,000; Full time

Benefits offered by this job

Full relocation package to Dubai

Flight tickets/relocation support to?.

Ongoing training, coaching and career 

Job summary

RMG Talent is hiring a Mandarin-speaking Retention Agent in Dubai to grow and retain a portfolio of trading clients.

Requirements include native or fluent Mandarin, mandatory FX/CFD industry experience, and strong CRM and sales skills. This full-time role offers relocation support to Dubai and ongoing training to develop career growth.

Qualifications

• Native or fluent Mandarin, spoken and written.
• Experience in FX/CFD industry is mandatory.
• Retention experience within a Forex/CFD broker.
• Strong sales, negotiation and objection handling.
• Experience managing client portfolios; good CRM skills.
• Familiar with trading platforms and financial markets.

Responsibilities

• Promote FX and CFD products to new and existing clients.
• Build long-term client relationships to drive retention and account growth.
• Convert leads into active, loyal traders.
• Increase upsell and cross-sell across the portfolio.
• Deliver high-level service across the client lifecycle.
• Stay current on markets, trading conditions and product updates.
• Consistently hit sales and retention targets.

Skills

Mandarin language

FX/CFD industry experience

Retention/account management

Sales & negotiation

CRM skills

Client portfolio management

Tools

CRM software

Trading platforms

Job description

• City Dubai
• Country United Arab Emirates

About Us

RMG Talent is a global recruitment agency specializing in the Forex and iGaming industries. With a strong international network and deep industry expertise, we connect top-tier talent with leading companies across Europe, LATAM, Asia, and the Middle East. Whether you're hiring or job-seeking, we deliver fast, tailored, and discreet recruitment solutions that drive results.

Job Description

Overview

A financial/FX broker led by a management team with 20+ years' experience is hiring a Mandarin-speaking Retention Agent in Dubai to grow and retain a portfolio of trading clients.

Responsibilities

• Promote FX and CFD products to new and existing clients
• Build long-term client relationships to drive retention and account growth
• Convert leads into active, loyal traders
• Increase upsell and cross-sell across the portfolio
• Deliver high-level service across the client lifecycle
• Stay current on markets, trading conditions and product updates
• Consistently hit sales and retention targets

Requirements

• Native or fluent Mandarin, spoken and written
• Previous FX/CFD industry experience (mandatory)
• Retention experience within a Forex/CFD broker
• Strong sales, negotiation and objection handling
• Experience managing client portfolios; good CRM skills
• Familiar with trading platforms and financial markets

What's offered

• Full relocation package to Dubai
• Flight tickets/relocation support to Dubai
• Ongoing training, coaching and career development

Location: Dubai, UAE

Job Type: Full time – Permanent

Experience: Retention in a Forex/CFD broker (mandatory)