FX Operations Specialist – Real-Time Trading & Onboarding

MultiBank Group; Dubai; In loco; AED 180.000 - 300.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive salary

Employee benefits

Descrizione del lavoro

MultiBank Group, a global financial institution headquartered in Dubai, seeks an Operations Associate for the MEX Exchange Operations team. You will monitor processes, onboard clients and vendors, and manage liquidity mapping with cross‑functional teams.

Three positions cover Asia, UK and NY shifts; strong analytical skills, Excel, and basic Python are valued. This role demands precise data handling and proactive problem resolution.

Competenze

• 1-3 years analytical or client service experience in financial products.
• Solid understanding of FX: Spot, Forwards, Swaps, NDFs.
• Knowledge of the trade lifecycle from execution through settlement and reconciliation.
• Strong attention to detail with high accuracy under time pressure.
• Ability to investigate discrepancies, identify root causes and recommend fixes.
• Comfort working with large data sets; Excel (pivot tables, lookups, macros) and ideally Python.
• Adherence to policies, controls and audit requirements; AML awareness.

Mansioni

• Real-Time Monitoring: Proactively and reactively monitor processes, client connections and trade flows.
• Control Reporting: Build, modify and maintain daily control reports, and identify key escalation triggers.
• Client and Vendor Onboarding: Onboard clients and vendors, including system set-up and coordination of connectivity and session details.
• Relationship Management: Maintain external relationships with Prime Brokers, banks, clients and vendors to ensure connectivity and daily issues are resolved when they occur.
• Client Data Analytics: Use and build out existing tools to analyse client trends, queries and issue management (e.g. fill rates), using the data to improve client experience and liaise with Sales.
• Liquidity Analytics: Use and build out existing tools to drive LP discussions that improve pricing and client execution.
• Technology Testing: Carry out UAT and troubleshooting of proprietary technology as trading GUIs and administrative portals are deployed, to deliver an outstanding product.
• CRM Management: Work with Sales to enhance the CRM tool so client details and key information are captured, and produce weekly/monthly data reports showing progress and touch points to senior stakeholders.
• Onboarding and Volume Tracking: Track client onboarding and volume progression with senior stakeholders.
• Client and Liquidity Mapping: Maintain liquidity routing so correct streams are provided to clients, and track changes to liquidity to keep pricing robust.

Conoscenze

Analytical thinking

Client service

Excel (Pivot/Lookups)

Python basics

Attention to detail

Communication

Team collaboration

Strumenti

CRM software

Data analysis tools

Descrizione del lavoro

MultiBank Group, a global financial institution headquartered in Dubai, seeks an Operations Associate for the MEX Exchange Operations team. You will monitor processes, onboard clients and vendors, and manage liquidity mapping with cross‑functional teams.

Three positions cover Asia, UK and NY shifts; strong analytical skills, Excel, and basic Python are valued. This role demands precise data handling and proactive problem resolution.