Global FX Sales Operations Specialist

Magna Financial Ltd; Dubai; On-site; AED 150,000 - 210,000; Full time

Job summary

Magna Financial Ltd in Dubai is seeking a Sales Operations Executive to support our Business Development and Trading teams across the UAE, UK and wider Europe. The role is fast-paced, client-facing and involves deal booking, onboarding, payments, reporting and operational support.

You will coordinate with Traders, front office teams and clients to keep processes moving smoothly, maintain accurate data across systems and help improve overall efficiency.

Qualifications

• Experience in sales support, sales operations, financial services, payments or business administration.
• Strong organisational skills and excellent attention to detail.
• Confidence communicating directly with clients and internal stakeholders.
• Experience managing competing priorities in a fast-paced environment.
• Previous onboarding, KYC documentation, payments or deal booking experience would be advantageous.
• Proficient in Microsoft Office, CRM systems and reporting tools.
• Experience with Equals, Sciopay or CurrencyCloud would be advantageous.
• Excellent written and spoken English.
• Spanish or French or other languages would be advantageous.

Responsibilities

• Provide day to day operational and administrative support to Business Development Managers, Executives and Traders across our international teams.
• Manage deal booking and take ownership of related tasks and requests from the Trading team.
• Support client onboarding across both direct and online registration routes.
• Communicate directly with clients to guide them through onboarding requirements and outstanding documentation.
• Assist with KYC and compliance documentation, including sale and purchase contracts and source of funds information.
• Complete beneficiary verification checks and ensure payment details and supporting documentation are accurate.
• Follow up with clients on outstanding payments and documentation, working closely with Traders and front office teams to resolve queries and delays.
• Support payment processing and funding through to trade execution, liaising with relevant payment platform providers and internal teams.
• Prepare daily, weekly and monthly call reports and support regular sales meetings and performance updates.
• Maintain accurate client, deal and operational information across relevant systems.
• Identify opportunities to improve processes and support the smooth running of wider commercial operations.

Skills

Sales support

Sales operations

Financial services

Payments

Business administration

Tools

Microsoft Office

CRM systems

Reporting tools

Equals

Sciopay

CurrencyCloud

Job description

Magna Financial Ltd in Dubai is seeking a Sales Operations Executive to support our Business Development and Trading teams across the UAE, UK and wider Europe. The role is fast-paced, client-facing and involves deal booking, onboarding, payments, reporting and operational support.

You will coordinate with Traders, front office teams and clients to keep processes moving smoothly, maintain accurate data across systems and help improve overall efficiency.