Fuel Distribution Planner & Dispatch Coordinator

Emirates National Oil Company Limited (ENOC) L.L.C.; Dubai; On-site; AED 67,000 - 112,000; Full time

Job summary

Emirates National Oil Company Limited (ENOC) L.L.C. is seeking a Distribution Clerk to handle clerical tasks, process customer orders, and support delivery planning. You will record orders, validate accounts, and coordinate loading with drivers and maintenance teams to ensure smooth operations.

The role requires strong MS Office skills, English proficiency, and experience in petroleum products logistics. A CERT or Diploma and 3–6 years of relevant experience are preferred, with a focus on

Qualifications

• CERT / Diploma is required.
• 3–6 years’ experience in relevant role.
• Proficient with MS Office and basic data entry.
• Fluent in English; Arabic language skills preferred.

Responsibilities

• Receives customer orders through phone, fax or mail and records all orders in a log book and assigns reference number to the customer placing order, then validates customer account and enters the orders accordingly in the system with details such as quantity, date and time requested, customer number etc.
• Analyzes the trips and advises Scheduler on postponing or dumping of products to sites, depending on truck and driver resource availability to maximize utilization.
• Prints the loading instructions and delivery advisories and assigns loadings to drivers based on loading schedule for timely deliveries.
• Receives customer inquiries through phone and amends the delivery plan as necessary based on customer requests and other circumstances to ensure customer satisfaction.
• Records and confirms deliveries in the system after deliveries return and updates customers’ accounts.
• Monitors drivers’ punctuality to ensure timely deliveries and uninterrupted planned deliveries.
• Coordinates with the company workshop for preventive maintenance and breakdowns to reduce downtime.
• Updates customer accounts in the system for returns and ensures accurate invoicing by creating return of goods documents.

Skills

Fluent English

Arabic language

Customer service

Teamwork

Petroleum products experience

Education

CERT / Diploma

Tools

MS Office

Job description

Emirates National Oil Company Limited (ENOC) L.L.C. is seeking a Distribution Clerk to handle clerical tasks, process customer orders, and support delivery planning. You will record orders, validate accounts, and coordinate loading with drivers and maintenance teams to ensure smooth operations.

The role requires strong MS Office skills, English proficiency, and experience in petroleum products logistics. A CERT or Diploma and 3–6 years of relevant experience are preferred, with a focus on