Front Office Receptionist

Happy Home Properties; Dubai; On-site; AED 39,000 - 58,000; Full time

Job summary

Happy Home Properties LLC in Dubai is seeking a full-time Front Office Receptionist to be the welcoming first point of contact for clients and visitors. You will handle calls, schedule appointments, and maintain a tidy, professional reception area in line with company standards.

Daily duties include guiding inquiries, coordinating with leasing consultants, managing mail, and supporting basic admin tasks while upholding confidentiality and accuracy in all front-office activities.

Qualifications

• Experience in front office or receptionist role preferred in real estate or customer-facing environments.
• Strong phone etiquette and professional communication.
• Proficiency with MS Office and scheduling systems.
• Ability to manage multiple tasks in a fast-paced on-site setting.
• Excellent organizational skills and attention to detail.

Responsibilities

• Greet visitors and answer/direct calls, guiding them appropriately.
• Maintain reception area, schedule appointments, and log visitors.
• Coordinate with leasing consultants and team members as needed.
• Manage incoming/outgoing mail and basic administrative tasks.
• Prepare documents and maintain confidentiality and accuracy.

Skills

Phone Etiquette

Receptionist Duties

Customer Service

Communication

Front Office Experience

MS Office

Organizational Skills

On-site Presence

Tools

MS Office

Job description

Company Description

Happy Home Properties LLC is a fast-growing and innovative real estate company in the UAE, offering comprehensive services for residential and commercial properties, including villas, offices, shops, and warehouses. The company provides professional support for renting, leasing, selling, and re-selling properties, guiding clients through every step from viewings to paperwork and key exchange. With a team of experienced and highly skilled consultants, Happy Home Properties focuses on building strong client relationships and protecting clients’ interests. The company also specializes in off-plan properties, offering contemporary, well-designed residences with modern facilities and attractive investment options. Happy Home Properties is committed to delivering professional, client-focused real estate solutions in a dynamic and evolving market.

Role Description

This is a full-time, on-site Front Office Receptionist role based in Dubai, United Arab Emirates. The Front Office Receptionist will be the first point of contact for visitors and callers, greeting clients, answering and directing phone calls, and managing the reception area. Daily responsibilities include handling inquiries, scheduling and confirming appointments, maintaining visitor logs, and coordinating with leasing consultants and other team members as needed. The role also involves managing incoming and outgoing mail, supporting basic administrative tasks such as filing and document preparation, and ensuring a professional, welcoming environment aligned with company standards. The Front Office Receptionist is expected to provide courteous and efficient customer service while maintaining confidentiality and accuracy in all front office activities.

Qualifications

• Candidates should possess strong Phone Etiquette skills to handle calls professionally and efficiently.
• Candidates should possess Receptionist Duties and Front Office skills to manage the reception desk, visitors, and office inquiries.
• Candidates should possess Customer Service skills to provide courteous, helpful, and solution-oriented support to clients and team members.
• Candidates should possess clear and professional Communication skills, both verbal and written, for interacting with diverse stakeholders.
• Previous experience in a front office, receptionist, or administrative role, preferably in real estate or a customer-facing environment.
• Proficiency with basic office software (e.g., MS Office) and familiarity with phone and scheduling systems.
• Strong organizational skills, attention to detail, and the ability to manage multiple tasks in a fast-paced setting.
• Ability to maintain a professional appearance and demeanor and to work on-site full time in Dubai, United Arab Emirates.