Receptionist

Elite Merit Real Estate LLC; Dubai; On-site; AED 17,000 - 28,000; Full time

Benefits offered by this job

UAE Employment Visa

Premium Medical Insurance

Return flight ticket every 2 years

Company Desktop or Laptop

Job summary

Elite Merit Real Estate LLC is seeking a Real Estate Receptionist to be the first point of contact for clients, visitors, and phone inquiries. This full-time onsite role is based in Downtown Dubai, offering a premium office environment and a busy, customer-focused atmosphere.

Responsibilities include greeting guests, handling inquiries, coordinating meetings and events, managing packages, and supporting HR and operations. A UAE visa, medical insurance, and a laptop/desktop are provided.

Qualifications

• Minimum of 1 year of experience in a receptionist or customer service role, preferably in a real estate or office environment.
• Strong communication and interpersonal skills with clear English speaking & writing
• Excellent organizational and multitasking abilities
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Ability to remain calm and efficient under pressure in a busy environment
• Strong attention to detail and ability to handle multiple priorities
• Basic knowledge of office equipment, including phones, fax machines, and photocopiers
• Experience with office management software (CRM systems) is a plus
• Understanding of real estate terminology and practices is a plus, but not required.
• Basic knowledge of office administration and customer service standards
• Professional appearance and demeanor
• Strong work ethic and ability to work independently and as part of a team
• Flexibility in working hours, with the possibility of evenings or weekends as needed
• UAE Employment Visa
• Premium Medical Insurance

Responsibilities

• Greet and assist clients and visitors in a professional, warm, and friendly manner, ensuring a strong and lasting first impression of the company.
• Answer and direct incoming calls, handle general inquiries, and take accurate messages when required.
• Maintain office security protocols by managing visitor logs, monitoring entry points, and ensuring a safe and secure environment
• Perform a variety of administrative duties including data entry, document preparation, filing, and organizing materials for internal and external meetings.
• Coordinate and manage the delivery and receipt of packages, couriers, and mail to ensure smooth daily operations.
• Maintain and restock office supplies, proactively identifying shortages to ensure all teams have the tools they need.
• Book, prepare, and oversee meeting rooms, ensuring all spaces are clean, presentable, and well-equipped at all times.
• Assist in the planning and setup of company events, team gatherings, and client meetings held within the office.
• Support agents and management with clerical tasks such as printing, scanning, compiling reports, and preparing presentation materials.
• Liaise with cleaning services, building maintenance, fire safety teams, and other relevant vendors to address any office-related issues promptly and efficiently.
• Manage pantry inventory and coordinate with suppliers to ensure snacks, beverages, and essentials are consistently available.
• Collaborate with the Human Resources department to support company-wide initiatives, activities, and employee engagement events.
• Take initiative in improving office operations and contributing to a positive work culture — from suggesting process enhancements to ensuring a welcoming, well-functioning environment for both team and guests.
• Maintain high standards of company confidentiality at all times, ensuring discretion with sensitive information and internal matters.

Skills

Customer service

Communication skills

English proficiency

Organizational skills

Microsoft Office

Multitasking

Tools

CRM systems

Job description

As the Real Estate Receptionist at Elite Merit Real Estate, you will be the first point of contact for clients, visitors, and phone inquiries.

Full Time Salary Onsite Downtown, Dubai

Role overview

Your role is essential to ensuring a welcoming, efficient, and professional office environment. You will support administrative tasks, assist with scheduling appointments, and maintain smooth communication between clients, staff, and external parties. Your attention to detail and strong customer service skills will contribute to the overall success of the office's daily operations.

Responsibilities

• Greet and assist clients and visitors in a professional, warm, and friendly manner, ensuring a strong and lasting first impression of the company.
• Answer and direct incoming calls, handle general inquiries, and take accurate messages when required.
• Maintain office security protocols by managing visitor logs, monitoring entry points, and ensuring a safe and secure environment
• Perform a variety of administrative duties including data entry, document preparation, filing, and organizing materials for internal and external meetings.
• Coordinate and manage the delivery and receipt of packages, couriers, and mail to ensure smooth daily operations.
• Maintain and restock office supplies, proactively identifying shortages to ensure all teams have the tools they need.
• Book, prepare, and oversee meeting rooms, ensuring all spaces are clean, presentable, and well-equipped at all times.
• Assist in the planning and setup of company events, team gatherings, and client meetings held within the office.
• Support agents and management with clerical tasks such as printing, scanning, compiling reports, and preparing presentation materials.
• Liaise with cleaning services, building maintenance, fire safety teams, and other relevant vendors to address any office-related issues promptly and efficiently.
• Manage pantry inventory and coordinate with suppliers to ensure snacks, beverages, and essentials are consistently available.
• Collaborate with the Human Resources department to support company-wide initiatives, activities, and employee engagement events.
• Take initiative in improving office operations and contributing to a positive work culture — from suggesting process enhancements to ensuring a welcoming, well-functioning environment for both team and guests.
• Maintain high standards of company confidentiality at all times, ensuring discretion with sensitive information and internal matters.

Requirements

• Minimum of 1 year of experience in a receptionist or customer service role, preferably in a real estate or office environment.
• Strong communication and interpersonal skills with clear English speaking & writing
• Excellent organizational and multitasking abilities
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Ability to remain calm and efficient under pressure in a busy environment
• Strong attention to detail and ability to handle multiple priorities
• Basic knowledge of office equipment, including phones, fax machines, and photocopiers
• Experience with office management software (e.g., CRM systems) is a plus
• Understanding of real estate terminology and practices is a plus, but not required.
• Basic knowledge of office administration and customer service standards
• Professional appearance and demeanor
• Strong work ethic and ability to work independently and as part of a team
• Flexibility in working hours, with the possibility of evenings or weekends as needed
• UAE Employment Visa
• Premium Medical Insurance
• Return flight ticket to your home country every 2 years
• Company Desktop or Laptop
• Monday – Friday | 9:00 AM – 6:00 PM
• Brand-new luxury office in Downtown Dubai with Burj Khalifa views
• Regular team socials and company nights out
• Supportive team culture with a positive working environment
• A collaborative workplace where hard work is recognised and celebrated

Join a winning team inDubai real estate