Front Office Manager

Flip retail; Ras Al Khaimah; Hybrid; AED 156,000 - 290,000; Full time

Benefits offered by this job

Accommodation

Transport

Annual paid leave

Work visa

Trip tickets

Medical insurance

Job summary

Flip retail is seeking a Sales Manager to lead the front office operations at a Ras Al Khaimah resort. You will drive sales opportunities, supervise front desk staff, and coordinate with other departments to ensure a superior guest experience.

The role requires strong MS Office skills, experience in hotel front office, and the ability to identify revenue opportunities. Accommodation, transport, and visa support are provided, with annual paid leave and travel perks.

Qualifications

• Experience in front office or hotel sales environment.
• Strong communication and interpersonal skills.
• Knowledge of hotel systems and revenue processes.

Responsibilities

• Lead front desk operations with a sales focus to maximize room revenue.
• Coordinate with sales, F&B and housekeeping to ensure seamless guest experiences.
• Train and mentor front desk staff on procedures and upsell opportunities.
• Maintain accurate guest profiles and ensure data quality for reporting.
• Ensure daily handover and shift tasks are completed efficiently.

Skills

Front office management

Sales opportunities

Customer service

MS Office

Opera PMS

Tools

Opera PMS

Job description

Sales Manager vacancy in Ras-al-Khaimah UAE

Front Office Manager
Regarding CompanyNamed after the legendary Crystalline enriched Al Marjan Island, Marjan Island Resort & Day spa lies in Ras Al Khaimah's initial synthetic island chain of 4 attractive coral-shaped islands and flaunts breath-taking breathtaking marine sights of the glittering waters of the Arabian Gulf.The Moorish created Marjan Island Hotel & Medical spa offers flawless standards of service incorporated with unique style reflecting its Arabic heritage as well as a tradition of friendliness.Job DescriptionsOffers a specialist and also a visitor focused service to our guests, guaranteeing complete satisfaction through maximum acknowledgment and also interest from arrival through separation, making certain their keep is a remarkable experience.Maintains appropriate criteria of conduct, outfit, hygiene, uniforms, look and stance of departmental workers.Ensures a high degree of interaction is kept in between the Front Workplace and all other departments in the resort.Routes and also supervises the daily operations making certain criteria are complied with and also preserved.Makes sure a consistently high standard of presentation is kept for the division and also the resort.Monitors arise from Quality control Audits as well as carry out procedures to boost outcomes.Makes certain a high degree of product knowledge of the hotel and town.Maintains precision of guest profiles.Testimonials, keeps and also applies systems and also procedures as routed.Ensures daily change hand-over is carried out in a specialist and also useful manner.Consistently test duty change checklists to make certain tasks completion.Makes certain that the Front Office team collaborates with sales focused attitude and also recognize sales opportunities within the resort, therefore maximising profits.Ensures all Front Desk employee are mindful of all room revenue targets and are maintained educated of performance outcomes.Abilities Called forSolid understanding of Microsoft OfficeOperaetc.

• Standard Income: To be discussed throughout interview
• Accommodation: Provided
• Transport: Offered
• Annual Paid Leave: Offered
• Work Visa: Given
• Trip Tickets: Supplied
• Medical Insurance: Supplied