Front Office Leader: Elevate Guest Experience & Revenue

Saadiyat Rotana Resort & Villas; Abu Dhabi; On-site; AED 167,400 - 223,200; Full time

Job summary

A luxury hotel in Abu Dhabi is looking for an Assistant Director of Front Office to lead and manage the Front Office team. The ideal candidate will have a degree in hospitality and at least three years of experience in a similar role. Responsibilities include ensuring high standards of service, monitoring staff performance, and assisting in budget preparation. Strong leadership skills and fluency in English are essential. Join a dynamic team committed to exceptional customer service.

Qualifications

• Minimum three years of experience in the Front Office Department within a hotel environment.
• Fluency in written and spoken English is required.
• Strong understanding of up selling and maximizing revenues techniques.

Responsibilities

• Assist the Director of Front Office in managing all sections of the Front Office Department.
• Ensure guests receive prompt attention and personal recognition.
• Monitor and control department costs to ensure performance against budget.

Skills

Customer focus

Problem solving

Leadership skills

Team building

Education

Degree in hospitality

Tools

Opera

Job description

A luxury hotel in Abu Dhabi is looking for an Assistant Director of Front Office to lead and manage the Front Office team. The ideal candidate will have a degree in hospitality and at least three years of experience in a similar role. Responsibilities include ensuring high standards of service, monitoring staff performance, and assisting in budget preparation. Strong leadership skills and fluency in English are essential. Join a dynamic team committed to exceptional customer service.