Housekeeping Supervisor

AimGulf; Abu Dhabi; On-site; AED 73,000 - 106,000; Full time

Job summary

Rotana Abu Dhabi is seeking a passionate Housekeeping Supervisor to lead a team at Hala Arjaan by Rotana Abu Dhabi. You will prepare shift assignments, monitor cleanliness, and ensure guest satisfaction.

The ideal candidate has supervisory experience in hotels, strong English communication, and the ability to train staff, manage inventory, and uphold Rotana standards in a fast-paced environment.

Qualifications

• Diploma or vocational training in hospitality.
• Previous supervisory experience in hotel housekeeping.
• Strong English written and spoken communication.
• Ability to supervise and train Housekeeping Attendants.
• Opera knowledge is a plus.

Responsibilities

• Prepare Housekeeping Attendants' work assignments.
• Issue keys and supplies to Housekeeping Attendants.
• Supervise cleaning of guest rooms, corridors and stairwells.
• Train and assist Housekeeping Attendants.
• Inspect areas and report maintenance needs.
• Attend daily briefings and follow special instructions.
• Handle VIP notes and guest special requests.
• Assist with inventory and equipment maintenance.
• Hand over found articles to the lost and found.
• Ensure compliance with standards and quality.

Skills

English communication

Interpersonal skills

Opera experience

Teamwork

Supervising people

Supervising operations

Customer focus

Drive for results

Cross-cultural sensitivity

Attention to detail

Work under pressure

Planning for business

Effective communication

Problem solving

Education

Diploma or vocational training hospitality

Job description

Job Location: Abu Dhabi, United Arab Emirates

Work Mode: On-site

Date Posted: 1 October 2026

Job Reference/ID: JB5488841

Job Description / Role:

We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

This position is based at Hala Arjaan by Rotana Abu Dhabi.

Key Responsibilities:

• Prepare Housekeeping Attendants job assignments
• Issue keys and supplies to Housekeeping Attendants
• Take note of VIPs, Do Not Disturb, Sleep Out, Double-Lock Rooms and take appropriate action
• Attend daily meetings and receive special instructions
• Receive check-outs before reporting them as vacant
• Receive special requests from guests and carry them out
• Inspect areas cleaned using checklist to see that cleaning is adequate, supplies in room are as per standard and immediate repairs are reported
• Fill out report and hand over found articles to the lost and found department
• Supervise cleaning of guest rooms, corridors and stairwells
• Train and assist Housekeeping Attendants and advise Superior about performance
• Assist with inventory and ensure that all housekeeping machines and equipment are properly handled and maintained

Experience Required:

• Previous minor supervisory experiences within the Housekeeping Department of a hotel.

Education Qualifications:

• Diploma or vocational training hospitality.

Skills Required:

• Good command of written and spoken English communication skills
• Strong interpersonal and problem solving abilities
• Previous experiences with Opera (advantage)
• Effective Communication
• Planning for Business
• Supervising People
• Supervising Operations
• Teamwork
• Customer Focus
• Drive for Results
• Friendly, caring individual with good cross cultures sensitivity
• Concern for quality and an eye for details
• Work well under pressure in a fast paced environment

Employment / Job Type: Full Time

Nationality: GCC National

About the Company:

Abu Dhabi headquartered hotel management company and one of the largest homegrown operators in the Middle East and Africa. Founded in the 1990s, Rotana manages properties under Rotana Hotels and Resorts, Centro, Rayhaan, Arjaan, and Edge, covering business hotels, resorts, and serviced apartments across the Gulf, Africa, and Eastern Europe.

Company Industry: Hospitality

Department / Functional Area: Housekeeping

Closing Date: 1 December 2026