Front Desk Supervisor, Guest Services & Team Coaching

W Hotels; Abu Dhabi; Presencial; AED 45.000 - 67.000; Jornada completa

Descripción de la vacante

W Hotels in Abu Dhabi is seeking a Guest Services/Front Desk Associate to manage guest arrivals, verify identities, handle payments, assign rooms, and issue keys using our POS systems. You will balance cash, prepare reports, and provide directions and local information.

You will train and mentor teammates, uphold hotel policies and safety standards, and ensure outstanding service through clear communication and professional appearance.

Formación

• High school diploma or GED required.
• At least 1 year of related work experience.
• At least 1 year of supervisory experience.

Responsabilidades

• Process guest check-ins, verify identity and form of payment, assign rooms and issue keys.
• Balance cash, prepare cashier reports and end-of-shift closing.
• Assist with training and coaching employees; maintain positive working relationships.

Educación

High school diploma or GED

Herramientas

POS systems

Computers

Descripción del empleo

W Hotels in Abu Dhabi is seeking a Guest Services/Front Desk Associate to manage guest arrivals, verify identities, handle payments, assign rooms, and issue keys using our POS systems. You will balance cash, prepare reports, and provide directions and local information.

You will train and mentor teammates, uphold hotel policies and safety standards, and ensure outstanding service through clear communication and professional appearance.