Front Desk & Member Experience Executive

myPT; Abu Dhabi; On-site; AED 39,000 - 56,000; Full time

Job summary

MyPT at Mazyad Mall in Abu Dhabi is seeking a Front House Executive to welcome members and guests with a professional, friendly attitude. You will manage bookings, respond to inquiries, assist with memberships, and support daily gym operations while maintaining accurate records.

The role requires strong communication, organizational skills, and a customer-focused mindset in a fast-paced fitness environment.

Qualifications

• Experience in customer service, reception, hospitality, or fitness preferred.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.

Responsibilities

• Welcome and assist members and visitors
• Handle member inquiries and provide excellent customer service
• Manage bookings, appointments, and daily front-desk operations
• Support membership sales and inquiries
• Handle phone calls, WhatsApp messages, and general communication
• Maintain accurate member records and front-desk administration
• Support the team with daily gym operations
• Build positive relationships with members and ensure their needs are addressed
• Ensure the reception area is organized, professional, and welcoming

Skills

Communication skills

Interpersonal skills

Organizational skills

English proficiency

Customer service

Sales experience

Job description

MyPT at Mazyad Mall in Abu Dhabi is seeking a Front House Executive to welcome members and guests with a professional, friendly attitude. You will manage bookings, respond to inquiries, assist with memberships, and support daily gym operations while maintaining accurate records.

The role requires strong communication, organizational skills, and a customer-focused mindset in a fast-paced fitness environment.