FRONT HOUSE EXECUTIVE

myPT; Abu Dhabi; On-site; AED 39,000 - 56,000; Full time

Job summary

MyPT at Mazyad Mall in Abu Dhabi is seeking a Front House Executive to welcome members and guests with a professional, friendly attitude. You will manage bookings, respond to inquiries, assist with memberships, and support daily gym operations while maintaining accurate records.

The role requires strong communication, organizational skills, and a customer-focused mindset in a fast-paced fitness environment.

Qualifications

• Experience in customer service, reception, hospitality, or fitness preferred.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.

Responsibilities

• Welcome and assist members and visitors
• Handle member inquiries and provide excellent customer service
• Manage bookings, appointments, and daily front-desk operations
• Support membership sales and inquiries
• Handle phone calls, WhatsApp messages, and general communication
• Maintain accurate member records and front-desk administration
• Support the team with daily gym operations
• Build positive relationships with members and ensure their needs are addressed
• Ensure the reception area is organized, professional, and welcoming

Skills

Communication skills

Interpersonal skills

Organizational skills

English proficiency

Customer service

Sales experience

Job description

WE’RE HIRING – FRONT HOUSE EXECUTIVE

MyPT | Mazyad Mall Branch

Are you energetic, professional, and passionate about delivering an exceptional member experience? We’re looking for a Front House Executive to join our team at MyPT – Mazyad Mall.

The Role

As a Front House Executive, you will be the first point of contact for our members and guests, ensuring a welcoming, professional, and positive experience from the moment they walk in.

Key Responsibilities

• Welcome and assist members and visitors
• Handle member inquiries and provide excellent customer service
• Manage bookings, appointments, and daily front-desk operations
• Support membership sales and inquiries
• Handle phone calls, WhatsApp messages, and general communication
• Maintain accurate member records and front-desk administration
• Support the team with daily gym operations
• Build positive relationships with members and ensure their needs are addressed
• Ensure the reception area is organized, professional, and welcoming

What We’re Looking For

• Previous experience in customer service, reception, hospitality, or fitness is preferred
• Excellent communication and interpersonal skills
• Friendly, professional, and confident personality
• Strong organizational skills and attention to detail
• Ability to work in a fast-paced fitness environment
• Good English communication skills
• Sales and customer service experience is an advantage
• Passion for fitness and wellness is a plus

Location: Mazyad Mall, Abu Dhabi

Position: Front House Executive

Join MYPT and be part of a team dedicated to helping people become stronger, healthier, and more confident.