VIP Fitness Club Front Desk Concierge

talentbridgedubai; Dubai; On-site; AED 89,000 - 134,000; Full time

Benefits offered by this job

Competitive salary

Tax-free salary in Dubai

Professional growth

Luxurious work environment

Job summary

High-End VIP Fitness Club in Dubai is seeking a polished Receptionist to be the first point of contact for members and guests. You will manage the front desk, greet VIPs, handle bookings, and coordinate with staff to deliver a luxurious experience while maintaining privacy and high standards.

Fluent English is required; previous experience in luxury hospitality or VIP clubs is preferred. The role offers an attractive salary and opportunities for growth within a premium fitness environment.

Qualifications

• Previous experience as a receptionist in a 5-star hotel, VIP fitness club, or VIP gym.
• Excellent customer service and communication skills, with the ability to interact with high-profile clients professionally.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office and booking software.
• Fluent in English; knowledge of additional languages (e.g., Arabic, Russian, or French) is an advantage.
• Presentable, with a polished appearance in line with the luxury environment.
• Ability to manage multiple tasks efficiently in a fast-paced, high-end setting.

Responsibilities

• Greet and welcome VIP members and guests with a warm, professional demeanor.
• Manage front desk operations, including answering phone calls, handling inquiries, and booking appointments for fitness sessions and classes.
• Assist members with check-ins, providing information on fitness programs, schedules, and promotions.
• Maintain a clean, organized, and presentable reception area at all times.
• Handle member requests, ensuring all needs are met efficiently and discreetly.
• Process membership applications, renewals, and payments with accuracy and confidentiality.
• Coordinate with fitness trainers, club managers, and other staff to ensure seamless communication and service delivery.
• Address any member concerns or issues, escalating to management when necessary.
• Maintain up-to-date knowledge of the fitness club's offerings, including classes, events, and special promotions.
• Ensure compliance with the clubs high standards of luxury service and privacy for VIP clientele.

Skills

Customer service

Front desk operations

Multitasking

Microsoft Office

Booking software

Communication

Tools

Microsoft Office

Booking software

Job description

High-End VIP Fitness Club in Dubai is seeking a polished Receptionist to be the first point of contact for members and guests. You will manage the front desk, greet VIPs, handle bookings, and coordinate with staff to deliver a luxurious experience while maintaining privacy and high standards.

Fluent English is required; previous experience in luxury hospitality or VIP clubs is preferred. The role offers an attractive salary and opportunities for growth within a premium fitness environment.