Front Desk & Customer Relations Executive

Dubai Limited; Dubai; On-site; AED 33,480 - 44,640; Full time

Benefits offered by this job

Opportunities for career advancement

Competitive salary package

Professional development

Job summary

A luxury car rental service in Dubai is seeking a Front Desk & Customer Relations Executive to ensure excellent guest experiences. The ideal candidate will have a Bachelor’s degree in Business Administration or Hospitality, along with at least 2 years of experience in customer service. Responsibilities include greeting clients, managing inquiries, and maintaining office organization. This full-time role offers a competitive salary and opportunities for career advancement in a dynamic environment.

Qualifications

• 2 years of experience in customer service, preferably in car rental or hospitality.
• Ability to manage inquiries promptly via phone, email, and WhatsApp.
• Familiarity with flexible payment options and booking processes.

Responsibilities

• Greet and assist clients in a professional manner.
• Coordinate booking schedules for car rentals.
• Maintain organization of the front office area.

Skills

Excellent command of English

Proficiency in basic office software

Strong communication skills

Problem-solving skills

Professional appearance

Education

Bachelor's Degree in Business Administration or Hospitality

Tools

CRM tools

Job description

Front Desk & Customer Relations Executive

Category: Customer Service Career Level: Experienced (Non-Managerial) Experience: 2 Years Required Qualification: Bachelor's Degree in Business Administration, Hospitality, or any related field. Requires Traveling: No Salary: Salary Not disclosed Salary Type: Per Month Total Vacancies: 1

• car rental
• premier
• automotive provider
• dubai
• dedicated
• luxury fleet
• professional front desk
• customer executive brand
• guest service level
• phone email documentation process flexible options organization front office office software

Description

About King Way Car Rental: King Way is a premier automotive rental provider in Dubai, dedicated to delivering an unparalleled luxury experience. Our mission is to redefine prestige on the road by offering an elite fleet combined with seamless, customer-centric services.

Role Overview: We are seeking a polished and professional Front Desk & Customer Relations Executive to be the first point of contact for our distinguished clientele. The ideal candidate will embody the elegance of our brand, ensuring every guest receives a royal welcome and a smooth service experience.

Key Responsibilities:

Greet and assist clients with a high level of professionalism and hospitality.

Manage inquiries via phone, email, and WhatsApp with promptness and accuracy.

Coordinate booking schedules and assist in the documentation process for car rentals.

Provide clear information about our fleet, rates, and flexible payment options (including Tabby).

Maintain the aesthetics and organization of the front office area.

Requirements:

Excellent command of English (Verbal and Written); Arabic is a strong plus.

Professional appearance and a positive, "can-do" attitude.

Proficiency in basic office software and CRM tools.

Previous experience in the car rental or hospitality industry is preferred.

Strong communication and problem-solving skills.

What We Offer:

A dynamic and professional working environment within a growing luxury brand.

Opportunities for career advancement and professional development.

Competitive salary package.

Join King Way—where every journey begins with excellence.

Job Specification

King Way Car Rental is in search of talented and motivated individuals for the post of Front Desk & Customer Relations Executive in the field of Customer Service in one of their office located in Dubai - United Arab Emirates. The ideal candidate should have bachelor's degree in business administration, hospitality, or any related field. qualification and atleast 2 years of experience. The position require car rental, premier, automotive, provider, dubai, dedicated, luxury, fleet, professional, front desk, customer, executive, brand, guest, service, level, phone, email, documentation, process, flexible, options, organization, front office, office, software mandatory skills. This is a Full-Time on rotation job.

About King Way Car Rental

King Way Company is one of the best Car Rental Services in Dubai, We always working on offering the best rates and Unparalleled services, Choose freely from our large and diverse fleet of luxury and sports vehicles. You can choose between self-driving or opting for a luxury chauffeur service at the best price ever in the United Arab Emirates. You can benefit from our excellent services, which include not requiring our clients to pay a deposit or insurance upon booking, and we also offer free delivery to all locations.