Front Desk & Customer Experience Specialist

Remote DXB; Dubai; On-site; AED 39,000 - 58,000; Full time

Job summary

Remote DXB in Dubai is seeking a professional receptionist to welcome guests, answer inquiries, and manage the front desk with a friendly, professional approach.

You will operate the telephone switchboard, schedule service appointments, and handle mail distribution while supporting the Service Team with administrative tasks; fluency in English is essential, Arabic is a plus, and computer skills are required.

Qualifications

• Minimum 2 years of experience in receptionist or customer service roles.
• Bachelor's degree or Diploma required.
• Fluency in English; Arabic skills preferred.

Responsibilities

• Welcome and greet customers upon arrival.
• Operate the telephone switchboard and direct calls.
• Arrange service appointments and conduct reminder calls.
• Handle incoming enquiries and provide general information.
• Manage internal and external calls and mail distribution.
• Support the Service Team with administrative and secretarial duties.
• Maintain a professional and clean reception area.

Skills

Fluency in English

Arabic language

Education

Bachelor's degree or Diploma

Tools

MS Office

Telephone systems

Office equipment

Job description

Remote DXB in Dubai is seeking a professional receptionist to welcome guests, answer inquiries, and manage the front desk with a friendly, professional approach.

You will operate the telephone switchboard, schedule service appointments, and handle mail distribution while supporting the Service Team with administrative tasks; fluency in English is essential, Arabic is a plus, and computer skills are required.