Front Desk & Billing Coordinator - Luxury Hotel

Accor; Ras Al Khaimah; On-site; AED 67,000 - 100,000; Full time

Benefits offered by this job

Duty meals

Vacation tickets

Medical insurance

Job summary

Rixos Bab Al Bahr is seeking a Front Office Coordinator to support daily front desk operations and financial tasks. You will handle billing, invoicing, and payment processing, while also assisting with administrative duties to ensure superior guest service.

The role requires experience in front desk or accounting within luxury hospitality, strong communication skills, and proficiency with PMS/POS systems and MS Office. Weekend and holiday shifts may be required.

Qualifications

• Experience in a front desk or accounting role, preferably within a luxury resort or hotel environment.
• Strong understanding of billing, invoicing, and general financial procedures.
• Excellent communication and interpersonal skills with a focus on guest service.
• Proficient in front office software systems (PMS, POS) and Microsoft Office applications.
• High attention to detail, accuracy, and organizational skills.
• Ability to multitask, prioritize responsibilities, and work under pressure.
• Professional appearance and demeanor with a customer-first mindset.
• Flexibility to work varied shifts, including weekends and holidays.

Responsibilities

• Coordinate and manage billing processes, including preparation and reconciliation of invoices.
• Assist in tracking payments, processing transactions, and resolving billing discrepancies.
• Assist in night audits and reconciliation of group billings, meal allocations and checks.
• Maintain accurate financial and client records in accordance with company policies.
• Provide front desk support, including greeting visitors, answering phones, and managing appointments.
• Liaise with internal departments to ensure seamless front office operations.
• Support financial reporting and assist with audits or financial reviews as needed.

Job description

Rixos Bab Al Bahr is seeking a Front Office Coordinator to support daily front desk operations and financial tasks. You will handle billing, invoicing, and payment processing, while also assisting with administrative duties to ensure superior guest service.

The role requires experience in front desk or accounting within luxury hospitality, strong communication skills, and proficiency with PMS/POS systems and MS Office. Weekend and holiday shifts may be required.