Receptionist

Rixos Hotels; Ras Al Khaimah; Sur place; AED 33 000 - 61 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Duty meals provided

Vacation tickets

Medical insurance

Résumé du poste

Rixos Bab Al Bahr in Ras Al Khaimah invites you to join our front desk team as a Receptionist. You will welcome guests, answer calls, schedule appointments, and maintain a tidy reception area while delivering high-quality service in a luxury five-star setting.

Experience in reception or front office is preferred; strong organizational and communication skills are essential, with additional language abilities considered an asset. High school diploma required and training provided.

Qualifications

• Experience as receptionist or front desk preferred.
• Strong customer service and communication skills required.
• Able to handle multiple phone lines and coordinate schedules.

Responsabilités

• Ensures high quality customer service while following all safety protocols.
• Ensures a smooth flow of customers through the store.
• Answers, screens, and forwards incoming phone calls in accordance.
• Maintains inventory of office supplies and files patient records daily.
• Schedules and confirms appointments, follow-up visits and classes.

Connaissances

Customer service

Communication skills

Organization

Multitasking

Formation

High School Diploma or equivalent

Description du poste

Company Description

Rixos Bab Al Bahr is a world-class five-star luxury beachfront resort located on Al Marjan Island in Ras Al Khaimah, UAE, renowned for delivering authentic Turkish hospitality with exceptional service standards while redefining modern luxury through its innovative ultra all-inclusive concept, offering guests a unique and immersive holiday experience that combines elegant accommodation, a wide selection of international and specialty dining venues, vibrant entertainment, extensive leisure and recreational facilities, family-friendly programs, wellness and spa experiences, and personalized service, all set against a stunning backdrop of pristine beaches and the Arabian Gulf, making it a distinguished destination for families, couples, and luxury travelers seeking comfort, excellence, and unforgettable memories.

What We Offer

We offer a supportive and multicultural work environment with opportunities for career growth and professional development, competitive benefits, training to international luxury standards, and the chance to build a long-term career within a globally recognized hospitality brand.

Salaries And Benefits

• Competitive Salary
• Duty Meals provided; breakfast/lunch/dinner/midnight meal + coffee breaks
• Vacation tickets /benefits provided by the hotel
• Medical Insurance Provided

Job Description

What would you do? – The Specifics

• Ensures high quality customer service while following all safety protocols.
• Ensures a smooth flow of customers through the store.
• Answers, screens, and forwards incoming phone calls in accordance.
• Processes and understands managed care plans while obtaining document information from the insurance company as needed.
• Provides customers basic and accurate information.
• Schedules and confirms appointments, follow-up visits and classes.
• Files all patient records daily and pulls patient files for the next day's appointments.
• Checks order status and notifies customers when orders are in or of any delays.
• Keeps reception area tidy and presentable with all necessary materials.
• Receives, sorts, distributes daily mail/deliveries and maintains inventory of office supplies.
• Participates in regularly scheduled mandatory communication meetings.

Qualifications

Are you the right fit? – The Suitable Talent

• Experience as a Receptionist, Front Office Representative or similar role preferred but not required.
• 0-2 years related experience or training preferred.
• Experience handling multiple phone lines preferred.
• Strong customer service skills required
• Strong organizational skills required
• Additional foreign language is an asset (Russian and German Speaking).

Education

High School Diploma or equivalent.