Receptionist

Ennismore; Ras al-Khaimah; On-site; AED 36,000 - 60,000; Full time

Benefits offered by this job

Duty Meals provided; breakfast/lunch/d

Medical Insurance Provided

Vacation tickets /benefits provided by

Job summary

Rixos Bab Al Bahr is seeking a receptionist/front desk professional to provide high-level guest service at a luxury resort in Ras Al Khaimah. You will handle phone inquiries, schedule appointments, manage front desk operations, and maintain a welcoming reception area while ensuring safety standards.

The ideal candidate may have 0–2 years of related experience; strong organizational skills and an ability to work across shifts are essential. Russian or German language skills are a plus.

Qualifications

• Experience in receptionist/front desk roles preferred but not required.
• 0–2 years related experience or training preferred; handling multiple phone lines is a plus.
• Strong organizational skills are required.
• Additional foreign language is an asset (Russian and German Speaking).

Responsibilities

• Ensure high quality customer service while following safety protocols.
• Maintain smooth flow of customers through the store.
• Answer, screen, and forward incoming calls.
• Provide customers with basic and accurate information.
• Schedule and confirm appointments and classes.
• Keep reception area tidy and stocked with materials.
• Receive and sort mail; manage office supplies inventory.

Skills

Customer service

Phone handling

Organizational skills

Multitasking

Foreign language (Russian/German)

Education

High School Diploma

Job description

Rixos Bab Al Bahr is a world-class five-star luxury beachfront resort located on Al Marjan Island in Ras Al Khaimah, UAE, renowned for delivering authentic Turkish hospitality with exceptional service standards while redefining modern luxury through its innovative ultra all-inclusive concept, offering guests a unique and immersive holiday experience that combines elegant accommodation, a wide selection of international and specialty dining venues, vibrant entertainment, extensive leisure and recreational facilities, family-friendly programs, wellness and spa experiences, and personalized service, all set against a stunning backdrop of pristine beaches and the Arabian Gulf, making it a distinguished destination for families, couples, and luxury travelers seeking comfort, excellence, and unforgettable memories.

WHAT WE OFFER

We offer a supportive and multicultural work environment with opportunities for career growth and professional development, competitive benefits, training to international luxury standards, and the chance to build a long-term career within a globally recognized hospitality brand.

SALARIES AND BENEFITS

• Duty Meals provided; breakfast/lunch/dinner/midnight meal + coffee breaks
• Vacation tickets /benefits provided by the hotel
• Medical Insurance Provided

Job Description

What would you do? – The Specifics

• Ensures high quality customer service while following all safety protocols.
• Ensures a smooth flow of customers through the store.
• Answers, screens, and forwards incoming phone calls in accordance.
• Processes and understands managed care plans while obtaining document information from the insurance company as needed.
• Provides customers basic and accurate information.
• Schedules and confirms appointments, follow-up visits and classes.
• Files all patient records daily and pulls patient files for the next day's appointments.
• Checks order status and notifies customers when orders are in or of any delays.
• Keeps reception area tidy and presentable with all necessary materials.
• Receives, sorts, distributes daily mail/deliveries and maintains inventory of office supplies.
• Participates in regularly scheduled mandatory communication meetings.

Qualifications

Are you the right fit? – The Suitable Talent

• Experience as a Receptionist, Front Office Representative or similar role preferred but not required.
• 0-2 years related experience or training preferred.Experience handling multiple phone lines preferred.
• Strong organizational skills required
• Additional foreign language is an asset (Russian and German Speaking).

Education: High School Diploma or equivalent.