Front Desk Agent

Flip retail; Ajman; Presencial; AED 21.000 - 26.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Accommodation provided

Transportation provided

30 days paid leave

Flight tickets provided

Medical insurance

Descripción de la vacante

WHR Service (Exec Search) is seeking a Front Desk Representative for a 5-star resort in Ajman, United Arab Emirates. You will welcome guests, handle check-ins/outs, and coordinate with guests on activities, while maintaining a high standard of service and privacy.

Ideal candidates speak Arabic or Russian, are proficient with Opera, and can provide courteous, efficient assistance to guests throughout their stay. Accommodation, transport, and benefits are provided.

Formación

• Experience in front desk operations at a hotel.
• Excellent customer service and communication skills.
• Knowledge of hotel policies and procedures.
• Ability to greet guests by name and escort to rooms.

Responsabilidades

• Process accounts from check-in to check-out with accurate postings.
• Assist guests with inquiries and hotel activities.
• Maintain knowledge of hotel information, hours, promotions, and local attractions.
• Ensure guest privacy and proper cashiering procedures.

Conocimientos

Arabic language

Russian language

Herramientas

Opera PMS

Descripción del empleo

WHR Service (Exec Search) aid employers to attract & amp attach the very best worldwide abilities across all sectors.

Job Descriptions

( Ajman, United Arab Emirates) Trying To Find Front Desk Representative for 5 star resort

Obligations:

• Process accounts from check-in to check-out, ensuring exact postings of all incidental charges utilizing computerized Front Workplace systems. Provide prompt, polite and also reliable solution to all visitor, so as to achieve a high degree of customer contentment via tailored service from arrival till departure. Conduct in space & amp
• Resort orientation and also assist guest in hotel activity enquiries/ requests. Maintain an approximately date expertise of resort information
• As well as neighborhood services, including operating hrs, promotions, occasions, attractions as well as any allied info to react to guest queries. Maintain a recognition of rate degrees to be sold on a daily basis as well as the tenancy levels.
• Demonstrate a complete understanding of the hotel's policies, treatments and solution requirements as well as have complete understanding of the hotel centers and happenings. Ensure visitors are personally welcomed by name, if recognized and also escorted to their space to make them really feel expected as well as welcomed. Accurately provide Front Office cashiering requirements as well as follow all laid down systems, policies as well as procedures. Maintain the privacy of all visitors by ensuring that no details of the guests are divulged.

Demands: Ideally prospects that can talk Arabic or Russian Language Abilities Needed Opera Understanding

Compensation &amp Perks

• Basic Salary: AED 2,100 Regular monthly
• Accommodation: Provided
• Transportation: Offered
• Yearly Paid Leave: Given 30 Days

Employment Visa:

• Supplied Flight Tickets: Supplied
• Medical Insurance Policy: Provided