Food & Beverage Attendant

Mövenpick Hotels & Resorts; Dubai; On-site; AED 17,000 - 25,000; Full time

Benefits offered by this job

Discounted Accor rates worldwide

Learning programs

Job summary

Mövenpick Hotels & Resorts is seeking an energetic F&B Attendant for our Twenty-Three Rooftop Bar in Dubai. You will deliver friendly, attentive service from breakfast to dinner, ensuring guests enjoy a seamless dining experience.

Join a dynamic team and contribute to the bar’s vibrant atmosphere while upholding hygiene standards and providing recommendations to guests. Experience in F&B or customer service is preferred.

Qualifications

• Previous experience in F&B or customer service preferred.
• Excellent communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Strong attention to detail in order taking and service.
• Friendly and outgoing personality with a service mindset.
• Knowledge of cuisine types and basic pairings.
• Basic math for cash handling and POS operation.
• Flexible availability including mornings, evenings, weekends, and holidays.
• Understanding of hygiene and safety regulations in dining settings.

Responsibilities

• Greet guests warmly as they arrive at Twenty-Three Rooftop Bar.
• Present menus, answer questions, and make recommendations.
• Take accurate orders and input into POS system.
• Serve food and drinks promptly with proper presentation.
• Anticipate guest needs and respond to requests.
• Provide exceptional service and address concerns or complaints.
• Monitor tables and clear plates; refill beverages as needed.
• Coordinate with kitchen and staff for smooth service.
• Handle cash/card transactions following cash handling procedures.
• Set up and clean dining areas at shift end.

Skills

Communication skills

Interpersonal skills

Multitasking

Attention to detail

Friendly demeanor

Cuisine knowledge

POS proficiency

Shift flexibility

Hygiene knowledge

Tools

POS system

Job description

F amp B Attendant Twenty-Three

We are currently seeking energetic and customer-focused F amp B attendant to join our Twenty-Three Rooftop Bar team

As an F amp B attendant in our bar you will have the opportunity to provide exceptional service to our guests throughout the day from breakfast to dinner

What will you be doing

• Greet and welcome guests with a friendly and positive attitude as they arrive at the restaurant
• Present menus to guests answer questions about menu items and make recommendations based on their preferences
• Take accurate food and beverage orders from guests and enter them into the POS system
• Serve food and beverages promptly and accurately ensuring proper plating and presentation
• Anticipate guests needs and promptly respond to requests for additional items or condiments
• Provide exceptional customer service by engaging with guests attending to their inquiries and resolving any concerns or complaints
• Monitor tables to ensure that guests have everything they need including refilling drinks and clearing plates
• Coordinate with the kitchen and other staff members to ensure smooth and timely service
• Handle cash and credit card transactions accurately following proper cash handling procedures
• Assist in setting up and cleaning dining areas including arranging tables setting up utensils and maintaining cleanliness throughout the shift

What is in it for you

Employee benefit card offering discounted Accor rates worldwideLearning programs through our academiesOpportunity to develop your talent and grow within your property and across the world

Your experience and skills include:

• Previous experience as an F&B attendant or in a similar customer service role is preferred.
• Excellent communication and interpersonal skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Strong attention to detail in order taking, food and beverage service, and table setup.
• Friendly and outgoing personality with a genuine desire to provide exceptional service.
• Knowledge of different types of cuisine and basic food and beverage pairing.
• Basic math skills for cash handling and ability to operate a POS system.
• Flexibility to work shifts, including mornings, evenings, weekends, and holidays.
• Understanding of hygiene and safety regulations in a dining environment.