Fleet Strategy & Operations Lead – Last-Mile

Showcify, Inc.; Dubai; On-site; AED 180,000 - 260,000; Full time

Job summary

Talabat, part of the Delivery Hero Group, seeks an Assistant Manager to own the performance of operations for bicycle and EV fleets and tMart operations. You will drive compliance, collaborate across teams, and push for efficiency through SOP enhancements.

You will manage on-ground teams, analyze data to inform leadership, and build a high-performing, accountable operations culture at city level.

Qualifications

• Bachelor’s degree required; Master’s preferred.
• 3–5 years in operations, last-mile, ecommerce, or mobility tech.
• Experience managing on-ground teams and cross-functional work.

Responsibilities

• Own the operational strategy and performance of the fleet across bicycles and EVs.
• Track fleet performance metrics and translate data into updates and leadership recommendations.
• Drive rider compliance at tMarts with consistent enforcement and action plans for violators.
• Identify long-term solutions to recurring operational challenges.
• Refine and improve SOPs through automation and system enhancements to boost efficiency.
• Coordinate cross-functional work with Performance, 3PL, and Rider Lifecycle teams.
• Build a high-performing, accountable city-level operations team.

Skills

Analytical thinking

Clear communication

Ownership mindset

On-ground presence

Stakeholder management

Cross-functional collaboration

AI tools

Education

Bachelor’s Degree

Master’s degree

Tools

Claude

Job description

Talabat, part of the Delivery Hero Group, seeks an Assistant Manager to own the performance of operations for bicycle and EV fleets and tMart operations. You will drive compliance, collaborate across teams, and push for efficiency through SOP enhancements.

You will manage on-ground teams, analyze data to inform leadership, and build a high-performing, accountable operations culture at city level.