Operations Supervisor: Dark Store & Last‑Mile Ops

Talabat; Dubai; On-site; AED 200,880 - 312,480; Full time

Job summary

Talabat is seeking an Assistant Manager for tMart Operations in Dubai. This full-time role focuses on managing daily operations, enhancing fulfillment performance, and supervising frontline teams to ensure efficient workflows.

The ideal candidate will have 3-5 years in operations, proven operational capability, and strong leadership skills in a fast-paced environment.

The position offers a competitive salary and the opportunity to be part of a dynamic operations team.

Qualifications

• 3-5 years of experience in operations, preferably within e-commerce, quick commerce, retail, grocery, logistics, or fulfillment environments.
• Experience managing frontline teams and supporting day-to-day operational execution.
• Exposure to warehouse operations, dark stores, fulfillment centers, or last-mile delivery operations is an advantage.

Responsibilities

• Support the implementation, monitoring, and improvement of daily operational processes across assigned business areas.
• Oversee day-to-day activity within dark stores, fulfillment operations, last-mile support, customer experience.
• Identify operational issues early and resolve them quickly.

Skills

Operations management

Dark store operations

Fulfillment coordination

Last-mile operations support

Frontline team supervision

KPI tracking

Order accuracy monitoring

Delivery SLA monitoring

Inventory accuracy

Waste control

Shift planning

Field audits

SOP compliance

Process improvement

Cost control support

Excel reporting

Operational systems

Order management systems

Inventory management systems

Cross-functional coordination

Problem solving

Team coaching

Education

Bachelor's degree in Business Administration, Operations Management, Supply Chain, or a related field

Tools

Excel

Job description

Talabat is seeking an Assistant Manager for tMart Operations in Dubai. This full-time role focuses on managing daily operations, enhancing fulfillment performance, and supervising frontline teams to ensure efficient workflows.

The ideal candidate will have 3-5 years in operations, proven operational capability, and strong leadership skills in a fast-paced environment.

The position offers a competitive salary and the opportunity to be part of a dynamic operations team.