Fleet Administrator - Electric Mobility

AlFuttaim; Dubai; On-site; AED 55,800 - 89,280; Full time

Job summary

AlFuttaim is seeking a Fleet Administrator – Electric Mobility for its Dubai office. The role focuses on supporting fleet operations, customer documentation, and vehicle transactions in the growing electric mobility sector.

The ideal candidate has experience in fleet administration, strong attention to detail, and a customer-focused approach, contributing to the efficiency and quality of services provided.

Qualifications

• At least 2 years of experience in administration, fleet coordination, or operations support.
• Good understanding of vehicle documentation and sales processes.
• Strong organizational skills and attention to detail.

Responsibilities

• Provide end-to-end administrative support for fleet operations.
• Coordinate vehicle documentation and insurance details.
• Update CRM and internal systems with customer activity.

Skills

Fleet administration

Electric mobility operations

Automotive administration

Vehicle documentation

Vehicle registration support

Insurance coordination

Sales administration

CRM updates

MS Office

SAP

Salesforce knowledge

Education

High school education or equivalent

Tools

MS Office

Excel

PowerPoint

SAP

Salesforce

Job description

Fleet Administrator – Electric Mobility

Location: Dubai, United Arab Emirates

Industry: Automotive

Function: Administration

Job Type: Full-time

Salary: 5,000-8,000 AED per month (Market estimated)

Position Overview

Fleet Administrator – Electric Mobility in Dubai focuses on supporting fleet operations, vehicle documentation, customer coordination, system updates, reporting, and smooth vehicle handovers for electric mobility customers. This opportunity is ideal for a highly organized and detail‑oriented professional with experience in fleet administration, sales coordination, vehicle documentation, CRM updates, and operational support within a fast‑paced automotive environment.

Role Context

The Fleet Administrator will support the Al‑Futtaim Electric Mobility fleet team by ensuring vehicle records, customer documentation, internal system updates, delivery coordination, and administrative transactions are handled accurately and on time. The role requires strong coordination with sales teams, operations, workshops, drivers, customers and external agencies to ensure the right vehicle asset is prepared, documented, and delivered to the correct location. The successful candidate will help improve fleet workflow, customer experience, reporting accuracy and operational efficiency in Dubai’s growing electric mobility sector.

Key Responsibilities

• Provide end‑to‑end administrative support for electric mobility fleet operations and vehicle‑related transactions.
• Coordinate vehicle documentation, registration records, insurance details, invoicing, sales letters, gate passes and control documents.
• Support accurate and timely processing of fleet customer requirements, vehicle handovers and delivery arrangements.
• Coordinate with internal teams, workshops, drivers, customers and external agencies to support smooth vehicle movement.
• Arrange and follow up on test drive schedules, demo vehicle readiness and customer‑facing fleet activities.
• Update CRM and internal systems with customer activity, enquiry status, quotations, tender information and delivery progress.
• Maintain accurate records of customer files, vehicle status, delivery timelines, documentation flow and operational updates.
• Support reporting and analysis related to fleet activity, sales performance, pipeline updates, pricing, margins and operational data.
• Monitor demo vehicle readiness, including cleanliness, charging, servicing and issue escalation.
• Follow up with relevant stakeholders to ensure vehicles are prepared, documented and available as required.
• Help identify process gaps, documentation risks or operational delays and coordinate timely resolutions.
• Prepare regular administrative updates, trackers and reports to support fleet team visibility and decision‑making.
• Maintain strong communication with sales, operations, workshops, customers and external partners.
• Ensure all fleet administration activities follow internal processes, service standards and documentation controls.
• Support a customer‑focused fleet operation by maintaining accuracy, responsiveness and professional coordination.

Ideal Profile

• High school education or equivalent is required.
• At least 2 years of experience in administration, fleet coordination, sales coordination, operations support or a similar role.
• Experience supporting fleet customers, vehicle handovers, sales administration or automotive documentation is an advantage.
• Good understanding of vehicle documentation, invoicing, registrations, insurance, delivery coordination or sales support processes.
• Strong administrative and coordination skills with high attention to detail.
• Good working knowledge of MS Office, especially Excel and PowerPoint.
• Familiarity with SAP is preferred.
• Basic understanding of CRM systems or Salesforce is an advantage.
• Comfortable working with reports, systems, customer records and operational data.
• Strong communication skills with confidence in dealing with multiple internal and external stakeholders.
• Ability to manage several priorities, work under pressure and meet deadlines without compromising accuracy.
• Well‑organized, dependable, proactive and able to follow processes consistently.
• Customer‑focused mindset with a practical approach to service standards and issue resolution.
• Ability to work effectively with people from diverse professional and cultural backgrounds.

Skills Set

• Fleet administration
• Electric mobility operations
• Automotive administration
• Vehicle documentation
• Vehicle registration support
• Insurance coordination
• Invoicing support
• Sales administration
• Vehicle handover coordination
• Fleet customer support
• Demo vehicle coordination
• Test drive arrangements
• CRM updates
• Salesforce knowledge
• SAP
• MS Office
• Excel
• PowerPoint
• Reporting support
• Pipeline tracking
• Pricing data support
• Margin reporting support
• Customer coordination
• Workshop coordination
• Driver coordination
• Data accuracy
• Process improvement
• Operational follow‑up
• Stakeholder communication

Why Join Us

This opportunity is well suited for a Fleet Administrator – Electric Mobility who wants to build a practical career in Dubai’s automotive and electric mobility sector. The role offers exposure to fleet operations, customer coordination, vehicle handovers, documentation workflows, CRM systems, reporting and cross‑functional teamwork. It provides a strong platform to develop administrative expertise, support electric vehicle operations and contribute to service excellence within a leading regional business group.

About the Company

Al‑Futtaim is a diversified regional business group headquartered in Dubai, United Arab Emirates, with operations across automotive, retail, financial services, real estate, engineering, technologies and healthcare. Through its automotive and electric mobility operations, the group supports customers with modern mobility solutions, fleet services, vehicle delivery coordination and customer‑focused operational support. Al‑Futtaim continues to invest in innovation, service quality and long‑term career development across the UAE and wider region.