Five-Star Luxury Hotel Housekeeping Supervisor

Fivehotelsandresorts; Dubai; On-site; AED 20,000 - 24,000; Full time

Job summary

Fivehotelsandresorts in Dubai is seeking a Housekeeping Supervisor to lead the department and ensure FIVE-star guest experiences. You will oversee daily operations, mentor staff, and uphold brand standards across rooms and public areas.

The role requires 1–2 years of supervisory experience in a UAE luxury hotel, High School Diploma or equivalent, and proficiency with Opera PMS and MS Office. A proactive, detail-oriented leader is essential.

Qualifications

• Minimum 1–2 years of supervisory experience in a Luxury Hotel in the UAE.
• High School Diploma or equivalent; prefer additional hospitality management training.
• Knowledge of Forbes and Leading Quality Assurance (LQA) standards is advantageous.
• Strong computer literacy with Word, Excel, and Outlook; Opera PMS experience.

Responsibilities

• Oversees the daily operations of FIVE’s housekeeping department to meet guest demands.
• Maintains rooms and public areas to FIVE-star luxury standards with attention to detail.
• Trains and mentors housekeeping staff to deliver exceptional guest service.
• Ensures compliance with safety, cleaning protocols and brand standards.
• Manages budget considerations and resource allocation for maximum impact.

Skills

Supervisory experience

Attention to detail

Excellent communication

Team leadership

Guest service mindset

Problem solving

Education

High School Diploma or equivalent

Tools

Opera PMS

Word

Excel

Outlook

Job description

Fivehotelsandresorts in Dubai is seeking a Housekeeping Supervisor to lead the department and ensure FIVE-star guest experiences. You will oversee daily operations, mentor staff, and uphold brand standards across rooms and public areas.

The role requires 1–2 years of supervisory experience in a UAE luxury hotel, High School Diploma or equivalent, and proficiency with Opera PMS and MS Office. A proactive, detail-oriented leader is essential.