Hotel Housekeeping Supervisor - Guest Experience Leader

Millennium-Hotels-and-Resorts-Mea; Dubai; Sur place; AED 60 000 - 90 000; Plein temps

Résumé du poste

Millennium-Hotels-and-Resorts-Mea in Dubai is seeking a Housekeeping Supervisor to oversee guestroom and public areas cleanliness, lead the housekeeping team, and implement cleaning schedules to maintain high standards. You will lead by example and contribute to guest satisfaction and operational excellence.

Responsibilities include organizing daily tasks for attendants, supplying resources, handling guest requests, inspecting rooms, coordinating with Front Office, managing inventory and

Qualifications

• Oversee housekeeping team and ensure high cleanliness standards.
• Implement cleaning schedules and SOPs to sustain quality.
• Foster a positive and efficient work environment.
• Contribute to guest satisfaction and operational excellence.

Responsabilités

• Organize and assign daily tasks to Housekeeping Attendants, ensuring efficient service on guest floors.
• Provide necessary resources, such as keys and supplies, to Housekeeping Attendants for their daily tasks.
• Handle guest requests and complaints with care, ensuring effective resolution to enhance guest satisfaction.
• Inspect guest rooms regularly, ensuring cleanliness and adherence to the hotel's quality assurance standards.
• Monitor room status and communicate effectively with the Front Office Department for efficient operations.
• Report damaged items and broken equipment to the Engineering Department and follow set procedures for lost and found items.
• Order Housekeeping supplies on time and manage inventory procedures to maintain sufficient stock levels.
• Evaluate Housekeeping Attendant performance, providing feedback and reporting any issues to the Assistant Executive Housekeeper / Assistant Housekeeping Manager.
• Train Room Attendants on Standards of Performance (SOPs) to maintain desired performance levels and uphold quality assurance standards.
• Uphold environmental, health, and safety standards in alignment with organizational policies.
• Adhere to the company’s environmental, health, and safety procedures and policies.

Description du poste

Millennium-Hotels-and-Resorts-Mea in Dubai is seeking a Housekeeping Supervisor to oversee guestroom and public areas cleanliness, lead the housekeeping team, and implement cleaning schedules to maintain high standards. You will lead by example and contribute to guest satisfaction and operational excellence.

Responsibilities include organizing daily tasks for attendants, supplying resources, handling guest requests, inspecting rooms, coordinating with Front Office, managing inventory and