5-Star Hotel Housekeeping Supervisor

Kempinski Hotels SA; Dubai; On-site; AED 67,000 - 100,000; Full time

Job summary

Kempinski Hotels SA is seeking a Housekeeping Supervisor in Dubai to lead day-to-day housekeeping operations on floors and public areas and support Executive Housekeepers in planning. You will manage staff, ensure cleanliness standards, and coordinate with other departments to maintain hotel presentation.

The role requires 2–3 years of supervisory housekeeping experience (preferably in a 5-star hotel) and strong teamwork and problem-solving skills.

Qualifications

• Equivalent to a high school graduate.
• Ability to work and communicate in a multinational environment.
• 2 to 3 years experience in a supervisory position in housekeeping department.
• Preferably in a 5 star hotel.
• Building teamwork
• Developing others
• Problem solving and decision making
• Motivating others
• Knowledge and Skills on Cleaning techniques
• Knowledge on cleaning products, equipment and machine
• Knowledge on housekeeping procedures and standards

Responsibilities

• Direct the work assignments of supervisory and non-supervisory staff in an efficient manner to ensure guests and other departments receive prompt and courteous service.
• Check Public Areas / Floors to ensure furnishing, facilities and equipment are clean and in good repair, well maintained and replaced / refurnished as required.
• Coordinate with other sections of the Housekeeping Department and other Departments on all relevant matters affecting appearance and room status; follow up on outstanding issues.
• Assist in recruitment, management of performance, identification of training needs, development of training plans and implementation of training.
• Conduct monthly training sessions with existing employees to meet identified training needs.
• Schedule routine inspections of all housekeeping areas including occupied and non-occupied rooms.
• Control usage of amenities and cleaning supplies to ensure budget compliance and proper equipment usage.
• Monitor housekeeping procedures including Lost and Found, Key Control, Security and Emergency procedures, and Health and Safety for employees and guests.

Skills

Supervisory experience

Housekeeping knowledge

Team building

Problem solving

Multinational environment

Guest service orientation

Education

High school diploma

Job description

Kempinski Hotels SA is seeking a Housekeeping Supervisor in Dubai to lead day-to-day housekeeping operations on floors and public areas and support Executive Housekeepers in planning. You will manage staff, ensure cleanliness standards, and coordinate with other departments to maintain hotel presentation.

The role requires 2–3 years of supervisory housekeeping experience (preferably in a 5-star hotel) and strong teamwork and problem-solving skills.