Five-Star Luxury Executive Housekeeper — UAE

Fivehotelsandresorts; Dubai; On-site; AED 240,000 - 420,000; Full time

Job summary

Fivehotelsandresorts in Dubai seeks a seasoned hospitality leader to manage luxury hotel operations with a relentless focus on service excellence and brand standards. You will drive quality, safety, budgeting, and cross-department collaboration to deliver a premium Five-Star experience.

Ideal candidates bring at least 5 years in hotel management within the UAE, experience with Forbes or LQA-rated properties is a plus, and a proactive, detail-oriented leadership style.

Qualifications

• A minimum of 5 years of Managerial Experience in a Luxury Hotel environment in the UAE.
• Previous experience in Forbes or Leading Quality Assurance (LQA)-Rated properties will be advantageous, demonstrating a strong commitment to Luxury Service Standards.
• A Proactive nature, coupled with a meticulous eye for detail, ensuring every aspect of the Operation is curated to perfection.
• An Enthusiastic energy and impeccable organisation skills to handle the responsibilities of the role.
• Strong understanding of Industry Regulations.
• 'FIVE-Styled’ Visionary thinking by finding creative solutions, while taking Ownership for all duties and tasks assigned.
• Remarkable Time Management and Multi-Tasking skills to deliver a ‘FIVE-Star’ Experience for our Guests, even under pressure.
• Flexibility to work a variety of shifts, including weekends and holidays, based on the requirements of the Hotel.
• A professional, Insta-Worthy Appearance, always adhering to FIVE’s Grooming Standards and maintaining a polished, ‘FIVE-Styled’ demeanour.
• A Hands-on Attitude, fuelled by a ‘Can-Do!’ Spirit.
• Upholds FIVE’s Standard Operating Policies, ensuring exquisite Service Levels for every Guest.
• Achieves and Maintains the highest standards of Cleanliness, Maintenance, and Safety, creating a ‘FIVE-Star’ ambiance throughout the hotel.
• Serves as a Liaison for external contractors, Auditing their Services regularly to ensure they meet FIVE's Industry-Leading Standards.
• Displays exceptional Organisational Skills, a Career-Oriented Mindset, and a Result-Oriented Approach, remaining Flexible with hours and assignments and operating at a Next-Level Capacity.
• Expertly prepares the Annual Linen Budget based on Quantity Inventory.
• Fosters close collaboration with all Departments and the Leadership Team, contributing to the Smooth Housekeeping Operations of our FIVE Tribe.
• Maximises Profitability by adeptly managing Expenses, Labour, and other Material Resources, embracing an uncompromisingly efficient yet premium approach.
• Demonstrates Health and Safety Consciousness, actively engaging in maintaining a safe work environment and understanding and implementing Fire and Safety Procedures.
• Cultivates high Morale within the team through Recognition and the Removal of Identified Barriers.
• Embraces an Empathetic Leadership Style and a Coaching Nature, positively impacting ‘FIVER’Satisfaction and Guest Experiences.
• Exceeds Expectations consistently, even under pressure and in a fast-paced, ever-changing environment.

Responsibilities

• You take ownership. You deliver with precision.
• You approach your responsibilities with discipline, a clear understanding of what the business requires, and a consistent attention to quality - working collaboratively and focused, at all times, on delivering meaningful output.

Job description

Fivehotelsandresorts in Dubai seeks a seasoned hospitality leader to manage luxury hotel operations with a relentless focus on service excellence and brand standards. You will drive quality, safety, budgeting, and cross-department collaboration to deliver a premium Five-Star experience.

Ideal candidates bring at least 5 years in hotel management within the UAE, experience with Forbes or LQA-rated properties is a plus, and a proactive, detail-oriented leadership style.