Finance Support Specialist - Automotive Aftersales

AlFuttaim; Abu Dhabi; On-site; AED 134,000 - 201,000; Full time

Job summary

Al-Futtaim Automotive is seeking a Finance Support Specialist to manage revenue collection, accounts receivable, and credit control within its aftersales operations in Abu Dhabi. The role focuses on accurate financial recording, monitoring payments, and ensuring compliance with AFM policies.

You will work with the Finance Business Partner and Service Advisors to support daily cash flow and reporting. The ideal candidate has 3+ years in finance, experience with SAP, and a strong eye for detail in

Qualifications

• Bachelor's degree in Finance or Accounting is required.
• Minimum 3 years of experience in finance or accounting.
• Automotive industry experience is preferred.
• Proficiency with SAP and financial systems is expected.

Responsibilities

• Manage daily revenue collection activities across aftersales operations.
• Monitor accounts receivable and overdue invoices; follow up on collections.
• Perform credit control and manage credit limits for customers.
• Process invoices and ensure supporting documentation is complete.
• Prepare financial reports and reconcile SAP with bank records.
• Ensure compliance with AFM financial procedures and controls.
• Coordinate with MIS for reporting requirements and analysis.

Skills

Accounts receivable

Credit control

Financial reporting

SAP reconciliation

Cash handling

Financial controls

Education

Bachelor's degree in Finance or Accounting

Tools

SAP

Job description

Finance Support Specialist - Automotive Aftersales Job Snapshot - Role: Finance Support Specialist - Automotive Aftersales - Location: Abu Dhabi, United Arab Emirates - Industry: Automotive - Function: Credit & Collections - Experience: Minimum 3 years in finance, accounting, or a similar role - Job Type: Full Time - Work Arrangement: On-site

Position Overview

Al-Futtaim Automotive is seeking a Finance Support Specialist to manage revenue collection, accounts receivable, credit control, and financial reconciliation activities within its aftersales operations in Abu Dhabi. The role focuses on maintaining accurate financial records, monitoring customer payments, following up on overdue receivables, and ensuring compliance with Al-Futtaim Motors (AFM) financial policies and standard operating procedures. Working closely with the Finance Business Partner, Location Managers, Service Advisors, and other internal stakeholders, the Finance Support Specialist will support daily collections, invoice processing, credit customer management, and financial reporting. Additional responsibilities include SAP reconciliation, cash and cheque controls, operational expenditure reporting, warranty and goodwill claims monitoring, fixed asset records, and coordination with the Management Information Systems (MIS) team.

Job Details

Country: United Arab Emirates - City: Abu Dhabi - Industry: Automotive - Function: Credit & Collections - Salary: Not disclosed - Gender: No Preference - Candidate Nationality: Not specified - Job Type: Full Time - Work Arrangement: On-site

Key Responsibilities

Revenue Collection and Payment Management

• Manage daily revenue collection activities across automotive aftersales operations.
• Handle customer payments received through different payment methods.
• Coordinate with the Collection Agent to process current-dated cheques on the same day.
• Ensure daily cash deposits are completed through Cash Deposit Machines (CDMs).
• Reconcile SAP collection records against bank deposit slips.
• Monitor cheque clearance and follow up on outstanding transactions.
• Manage bounced cheques and coordinate appropriate follow-up actions.
• Process refunds according to approved financial procedures.
• Maintain accurate records of collection and payment activities.
• Ensure financial documents are filed and archived in accordance with established standard operating procedures.

Cash Handling and Financial Controls

• Maintain daily oversight of cash and cheque collections.
• Conduct surprise cash counts to verify collection accuracy.
• Review cash and cheque transactions recorded in SAP.
• Identify and investigate discrepancies between collections, deposits, and system records.
• Ensure payment handling follows approved financial controls.
• Guide relevant teams on established finance procedures.
• Monitor compliance with applicable authorization levels.
• Support accurate recording and reconciliation of daily financial transactions.

Accounts Receivable and Credit Control

• Review accounts receivable reports regularly.
• Monitor outstanding customer balances and overdue invoices.
• Follow up on overdue payments to support timely collection.
• Maintain accurate records of credit customers.
• Review and validate requests for increases in customer credit limits.
• Coordinate with Location Managers to resolve outstanding receivable issues.
• Escalate unresolved accounts receivable matters to relevant stakeholders.
• Raise service requests for Statements of Account (SOA) requested by credit customers.
• Track overdue collections and maintain appropriate follow-up records.
• Support effective credit control and receivables management across aftersales operations.

Invoice Processing and Sales Documentation

• Process customer invoices accurately and in accordance with company procedures.
• Verify the availability and accuracy of required sales documentation.
• Ensure sales transactions are supported by appropriate financial records.
• Review relevant financial and banking requirements before vehicle gate passes are issued.
• Maintain compliance with AFM financial procedures.
• Track invoice summaries and sales returns.
• Monitor outstanding customer debts and related financial records.
• Coordinate with relevant departments to resolve invoice discrepancies.
• Support accurate documentation and processing of aftersales transactions.

Financial Compliance and Internal Controls

• Ensure financial transactions comply with AFM standard operating procedures.
• Monitor adherence to established financial approval and authorization limits.
• Verify that transactions meet applicable company and banking protocols.
• Support internal teams in understanding and following financial compliance requirements.
• Validate relevant assignee clauses in financial documentation.
• Identify and communicate financial control discrepancies.
• Review supporting documents to ensure transactions are properly substantiated.
• Maintain accurate financial records for management review and audit requirements.

Financial Reporting and Reconciliation

• Perform revenue reconciliation activities across nationwide operations.
• Verify the accuracy and completeness of relevant financial transactions.
• Prepare and review financial reconciliation records.
• Coordinate with the MIS team on reporting and financial analysis requirements.
• Monitor collection performance and outstanding financial balances.
• Identify discrepancies and coordinate appropriate corrective action.
• Support the Finance Business Partner with financial information and reporting.
• Maintain accurate supporting records for financial oversight and management review.

Operational and Capital Expenditure Support

• Support reporting activities for operating expenditure (Opex) and capital expenditure (Capex).
• Generate spending reports using SAP Ariba.
• Review expenditure information and identify potential cost-saving opportunities.
• Recommend practical initiatives to improve cost efficiency.
• Assist with financial forecasting activities.
• Provide relevant financial information to support operational planning.
• Coordinate with stakeholders to ensure expenditure records are accurate and complete.

Warranty, Goodwill, and Government Claims

• Monitor warranty and goodwill claims from a financial control perspective.
• Review relevant claim records and supporting documentation.
• Track government claims and associated financial information.
• Coordinate with relevant departments regarding outstanding claims.
• Support accurate financial reporting and reconciliation of claim-related transactions.
• Maintain appropriate records of claim activities.
• Monitor documentation relating to scrapping processes.

Fixed Assets and Insurance Administration

• Maintain and update the Fixed Asset Register.
• Support accurate recording of fixed asset information.
• Coordinate relevant documentation for fixed asset records.
• Assist with insurance renewal activities.
• Maintain supporting financial and administrative documents.
• Coordinate with internal stakeholders when asset or insurance information requires verification.

Audit Documentation and Financial Substantiation

• Maintain organized financial records for audit purposes.
• Archive invoices, payment records, reconciliations, and other supporting documents.
• Conduct document audits to verify completeness and compliance.
• Provide financial substantiation for transactions when required.
• Support internal reviews of financial procedures and records.
• Identify documentation gaps and coordinate corrective action.
• Assist with additional finance-related assignments as required.

Service Advisor and Operational Coordination

• Ensure Service Advisors deposit collected revenue within required timelines.
• Follow up on the timely submission and uploading of collection reports.
• Coordinate with aftersales teams to resolve collection and payment discrepancies.
• Provide guidance on relevant financial procedures.
• Work with Location Managers to address outstanding accounts receivable issues.
• Support consistent financial practices across operational locations.
• Maintain effective communication between Finance and aftersales departments.

Qualifications and Experience

Educational Requirements

• Bachelor 's degree in Finance, Accounting, or a related field.

Professional Experience

• Minimum 3 years of experience in finance, accounting, or a similar position.
• Experience in the automotive industry is preferred.
• Practical knowledge of accounts receivable and credit control processes.
• Experience handling financial reconciliations and payment records.
• Familiarity with invoice processing and financial reporting.
• Experience working with financial software and enterprise systems.

Required Technical Skills SAP and Financial Systems

• Proficiency in SAP financial software.
• Experience recording and reconciling financial transactions.
• Ability to review accounts receivable and collection records.
• Understanding of financial reporting and reconciliation processes.
• Ability to identify and investigate transaction discrepancies.
• Familiarity with financial documentation and reporting procedures.

Accounts Receivable and Credit Management

• Strong understanding of customer payment and collection processes.
• Ability to monitor outstanding invoices and overdue balances.
• Knowledge of credit control procedures.
• Ability to maintain accurate credit customer records.
• Experience coordinating with stakeholders on payment-related matters.
• Attention to accuracy in accounts receivable and invoice processing.

Financial Analysis and Reporting

• Strong analytical and problem-solving skills.
• Ability to review financial information and identify discrepancies.
• Experience preparing and maintaining reconciliation records.
• Ability to monitor financial transactions and collection performance.
• Understanding of financial controls and approval procedures.
• Ability to support expenditure reporting and forecasting activities.

Communication and Coordination

• Excellent communication skills.
• Ability to coordinate with Finance and operational departments.
• Strong interpersonal skills when dealing with internal stakeholders.
• Ability to follow up on outstanding financial matters.
• Effective communication when resolving discrepancies.
• Ability to provide guidance on financial procedures.

Professional Competencies

• Strong attention to detail and financial accuracy.
• Good organizational and time management skills.
• Ability to manage multiple financial activities and deadlines.
• Analytical approach to identifying and resolving discrepancies.
• Commitment to following financial policies and procedures.
• Ability to maintain accurate financial records.
• Effective coordination with cross-functional teams.
• Responsible approach to cash handling and financial controls.
• Ability to support continuous improvement in financial processes.
• Strong follow-up and reporting skills.

Role and Team Coordination

The Finance Support Specialist supports the Finance Business Partner and works closely with automotive aftersales operations. The position involves regular coordination with Service Advisors, Location Managers, collection personnel, credit customers, MIS, and other finance stakeholders. The role combines day-to-day financial transaction management with credit control, reporting, compliance monitoring, and operational finance support. Accurate reconciliation, timely collection of customer payments, and consistent application of financial procedures are central to the position.

About Al-Futtaim Automotive

Al-Futtaim Automotive is a regional mobility business operating across eight countries in the Middle East, Asia, and North Africa. The division represents more than 25 internationally recognized automotive and mobility brands. Its operations cover passenger vehicles, commercial vehicles, and industrial equipment, supported by integrated logistics, leasing, aftersales, and financial services. Al-Futtaim Automotive focuses on improving customer experiences through innovation, digital transformation, and integrated mobility solutions. The division employs more than 9,000 colleagues across its operations and works with international automotive brands to serve individuals, businesses, and communities.

About Al-Futtaim Group

Established in the 1930s and headquartered in Dubai, Al-Futtaim is a diversified privately held regional business operating across more than 20 countries. The Group has business interests in automotive, financial services, real estate, retail, and healthcare. With more than 40,000 employees, Al-Futtaim represents over 200 internationally recognized brands, including Toyota, Lexus, IKEA, ACE, and Marks and Spencer. Al-Futtaim focuses on digital innovation, artificial intelligence, sustainable growth, and strategic partnerships while creating long-term value for customers, communities, and business partners.