Cost Clerk - Automotive Service Costing and Invoicing

AlFuttaim; Abu Dhabi; On-site; AED 78,000 - 108,000; Full time

Job summary

Al-Futtaim Automotive is seeking a detail-oriented Cost Clerk to support its service team in Abu Dhabi, United Arab Emirates. The role focuses on accurate service order costing, invoice preparation, purchasing administration, and workshop reporting.

The candidate will review labour and parts charges, allocate costs to sub-orders, and ensure customer invoices comply with pricing guidelines. SAP experience and basic accounting knowledge are required.

Qualifications

• Minimum 3 years in automotive or retail industry.
• Practical exposure to job costing, invoicing, purchase orders, vendor documentation or service administration.
• Experience using SAP or another dealer management system.
• Basic accounting knowledge.

Responsibilities

• Costing and billing of service orders with accuracy.
• Review labour and parts charges for service orders.
• Allocate costs to correct service sub-orders.
• Verify invoices against pricing and guidelines.
• Support purchasing and vendor documentation processes.
• Prepare and verify pro-forma and final invoices.

Skills

Costing & Billing

SAP

Excel

Attention to detail

Analytical thinking

Education

Graduate qualification

ITI certification

Diploma

Tools

SAP

Microsoft Excel

Microsoft Word

Job description

Cost Clerk - Automotive Service Costing and Invoicing Job Snapshot - Role: Cost Clerk - Location: Abu Dhabi, United Arab Emirates - Industry: Automotive - Function: Accounting-Finance - Experience: Minimum 3 years in the automotive or retail industry - Job Type: Full Time - Work Arrangement: On-site

Al-Futtaim Automotive is seeking a detail-oriented Cost Clerk to support its automotive Service team in Abu Dhabi, United Arab Emirates. Reporting to the Service Manager, you will be responsible for accurate service order costing, invoice preparation, purchasing administration and workshop reporting. The role involves reviewing labour and parts charges, allocating costs to the correct service sub-orders and ensuring that customer invoices comply with company pricing and billing guidelines. You will also support purchase requisitions, local purchase orders, vendor invoice processing, employee incentive records and workshop productivity reporting. The successful candidate will have at least three years of experience in the automotive or retail industry, practical knowledge of service costing and invoicing, and proficiency in SAP or a comparable dealer management system.

Job Details - Country: United Arab Emirates - City: Abu Dhabi - Industry: Automotive - Function: Accounting-Finance - Salary: Not disclosed - Gender: No Preference - Candidate Nationality: Not specified - Job Type: Full Time - Work Arrangement: On-site

What You Will Do

• Service Order Costing and Billing
• Review labour charges and parts used in automotive service orders.
• Allocate labour, parts and related costs to the appropriate service sub-orders.
• Ensure accurate costing across cash, credit, warranty, service maintenance contract and internal transactions.
• Verify service order information before preparing customer invoices.
• Identify costing discrepancies and coordinate corrections with relevant colleagues.
• Support accurate and timely billing to maintain efficient service operations.
• Invoice Preparation and Verification
• Prepare pro-forma invoices and final invoices for eligible service orders.
• Process invoices relating to internal, contract, credit and warranty work.
• Validate package pricing, consumable charges and applicable mark-ups.
• Verify agreed discounts in accordance with company guidelines.
• Ensure invoices reflect the correct service order charges and approved pricing.
• Coordinate with Service and Finance teams to resolve invoicing exceptions.
• Support timely invoice completion and reduction of outstanding work in progress.
• Purchasing and SAP Administration
• Raise purchase requisitions and local purchase orders using SAP.
• Process purchasing requirements for subcontracted or sublet services.
• Support procurement of bought-out items and workshop consumables.
• Prepare purchase orders for equipment maintenance and small tools.
• Ensure purchasing information is recorded accurately in the system.
• Follow established company purchasing procedures and documentation requirements.
• Goods Receipt and Vendor Payments
• Complete goods receipt transactions for relevant purchases.
• Carry out invoice verification against supporting purchasing records.
• Check vendor documentation for accuracy and completeness.
• Submit relevant vendor documents to Finance for payment processing.
• Coordinate with concerned departments to resolve purchasing or invoice discrepancies.
• Support timely processing of supplier-related transactions.
• Workshop Incentive and Attendance Administration
• Maintain accurate employee incentive information.
• Record overtime, attendance and productive-hours data.
• Update relevant information in the designated incentive system.
• Verify the accuracy of records used for incentive administration.
• Coordinate with relevant workshop personnel to clarify discrepancies.
• Support accurate and timely maintenance of workshop performance information.
• Service Operations Coordination
• Work closely with the Service Manager and Service Supervisors on costing and billing matters.
• Coordinate with Contracts and Finance teams regarding service order exceptions.
• Assist in resolving administrative issues that delay invoice processing.
• Support efforts to reduce outstanding work in progress.
• Maintain effective communication with workshop colleagues and other support functions.
• Contribute to accurate service administration and a positive customer experience.
• Workshop Reporting and Record Management
• Support the preparation of monthly workshop productivity reports.
• Maintain relevant service costing and invoicing information.
• Keep accurate records of workshop stationery requirements.
• Organize supporting documents for purchasing and service administration.
• Use Microsoft Excel and Word for relevant reporting and record-management activities.
• Ensure assigned administrative tasks are completed within required deadlines.

What Equips You for the Role

Education and Experience

• Graduate qualification, ITI certification or diploma in any discipline.
• Minimum 3 years of experience in the automotive or retail industry.
• Practical exposure to job costing, invoicing, purchase orders, vendor documentation or service administration.
• Basic accounting knowledge.
• Basic understanding of automotive technical operations.
• Experience using SAP or another dealer management system.
• Working knowledge of Microsoft Office applications, particularly Excel and Word.

Technical and Administrative Skills

• Strong numerical and computational abilities.
• Good understanding of service order costing and billing procedures.
• Ability to review labour, parts and other service-related charges.
• Knowledge of basic accounting and purchasing processes.
• Ability to process and verify purchasing documentation accurately.
• Proficiency in spreadsheet-based reporting and administrative record management.
• Strong attention to detail when reviewing invoices, pricing and discounts.

Planning and Analytical Skills

• Methodical approach to financial and administrative tasks.
• Strong analytical skills and commercial awareness.
• Ability to identify inconsistencies in costing and billing information.
• Sound judgment when reviewing charges, mark-ups and discounts.
• Good planning, organization and time-management abilities.
• Ability to prioritize assignments and meet operational deadlines.
• Commitment to maintaining accurate records and completing tasks efficiently.

Communication and Teamwork

• Effective written and verbal communication skills.
• Strong interpersonal skills and ability to work collaboratively.
• Ability to coordinate with Service, Finance, Contracts and workshop teams.
• Professional approach to resolving administrative discrepancies.
• Willingness to support colleagues and contribute to smooth service operations.
• Customer-focused attitude and commitment to service quality.

About the Service Team

The Cost Clerk will join Al-Futtaim Automotive 's Service team and report to the Service Manager. The role requires close coordination with Service Supervisors, workshop personnel, Finance, Contracts and other support functions. The team focuses on accurate service administration, timely invoicing and efficient workshop operations while maintaining a positive customer experience. The Cost Clerk contributes to these objectives through reliable cost allocation, purchasing administration, financial accuracy and operational reporting.

About Al-Futtaim Automotive

Al-Futtaim Automotive is a regional mobility business operating across eight countries in the Middle East, Asia and North Africa. Its portfolio includes more than 25 international brands, with operations covering passenger vehicles, commercial vehicles and industrial equipment. The division provides integrated logistics, leasing, aftersales and financial services to support customers throughout the mobility journey. With more than 9,000 colleagues, Al-Futtaim Automotive focuses on innovation, digital transformation, customer experience and the continued development of mobility solutions.

About Al-Futtaim Group

Established in the 1930s, Al-Futtaim Group is a privately held regional business headquartered in Dubai, United Arab Emirates. The Group operates across more than 20 countries through businesses in automotive, financial services, real estate, retail and healthcare. With more than 40,000 employees, Al-Futtaim represents over 200 international brands, including Toyota, Lexus, IKEA, ACE and Marks and Spencer. Al-Futtaim Group focuses on digital innovation, artificial intelligence, sustainable growth and strategic partnerships to create long-term value for customers, communities and business partners.