Responsible for visiting companies, commercial properties, restaurants, hotels, warehouses, offices, construction sites, and other potential customers to promote the company's waste-management and waste-collection services, generate new business, and secure service contracts.
Key Responsibilities
- Conduct daily field visits to potential commercial customers across Dubai.
- Identify companies and locations that require waste collection and disposal services.
- Meet with facility managers, property managers, procurement officers, operations managers, business owners, and other decision-makers.
- Introduce the company and explain available waste-collection and waste-management services.
- Understand each customer's waste requirements, collection frequency, waste volume, and site conditions.
- Conduct site visits and coordinate with the operations team to assess service requirements.
- Prepare and submit quotations and commercial proposals.
- Negotiate pricing and service terms within approved company guidelines.
- Follow up with prospects by phone, WhatsApp, email, and in-person visits.
- Convert leads into signed contracts and recurring customers.
- Maintain strong relationships with existing customers and identify opportunities for additional services.
- Monitor competitors, market prices, and new business opportunities.
- Maintain accurate records of customer visits, leads, quotations, follow-ups, and closed contracts.
- Achieve monthly sales and revenue targets.
- Coordinate with operations, finance, and management to ensure smooth customer onboarding and service commencement.
- Collect customer feedback and resolve commercial issues by coordinating with the relevant departments.
- Develop a strong network of facility managers, property managers, procurement teams, and business owners.
Daily Field Activity
The employee is expected to spend a significant portion of the working day outside the office, visiting prospective customers and generating new business.
Typical activities include:
- Identify target companies and locations.
- Drive to the customer's premises.
- Ask for the person responsible for waste management/procurement/facilities.
- Introduce the company and services.
- Understand the customer's current waste-collection arrangement.
- Arrange a site assessment if required.
- Prepare and send a quotation.
- Follow up until the contract is signed.
- Coordinate with operations for service activation.
Key Performance Indicators (KPIs)
- Number of daily/weekly field visits
- Number of new prospects generated
- Number of decision-makers contacted
- Number of site surveys completed
- Number of quotations submitted
- Number of contracts signed
- Monthly recurring revenue generated
- New customers acquired
Required Skills
- Strong communication and negotiation skills
- Ability to generate business through cold calling and field visits
- Good knowledge of Dubai's commercial market
- Ability to identify and communicate with decision-makers
- Strong follow-up and relationship-management skills
- Basic computer and CRM skills
- Ability to work independently and manage a daily field schedule
- UAE driving licence
Preferred Experience
- 1-3 years of outdoor/field sales experience
- Experience in waste management, facilities management, cleaning, pest control, logistics, construction, or other B2B services is an advantage
- UAE/Dubai market experience is preferred