Field Operations Lead – Partner Accounts

Justlife Home Services; Dubai; On-site; AED 180,000 - 240,000; Full time

Benefits offered by this job

Birthday day off (JustHoliday)

Free Justlife credits

Referral bonuses

Team experiences

Relocation support for international候选

Job summary

Justlife Home Services in Dubai, UAE is seeking an Account Executive — Home Cleaning. This on-site, operations-focused role owns daily realities of partner accounts, fixes issues in real-time and drives measurable improvements in on-time delivery and fulfilment.

You will be the primary on-ground contact for cleaners, drivers and partner management. You will analyse metrics, coordinate retraining and deployment, and expand responsibility to new partners as you demonstrate reliability and impact.

Qualifications

• 2–4 years of field-heavy operations experience in home services, facilities management, logistics or similar.
• Excellent command of English; UAE experience is advantageous.

Responsibilities

• Drive measurable, sustained improvement in cancellations, reschedules, absence, on-time delivery and fulfilment.
• Act as the single on-ground point of contact for cleaners, drivers and partner management.
• Ensure strategies are implemented on the ground and delivered on schedule.
• Oversee onboarding, training and deployment of cleaners and drivers.
• Track daily metrics, identify root causes and execute fixes.
• Build cadence with partner counterpart to shorten resolution time.
• Prepare to take on additional partners or larger accounts.

Skills

Field-heavy operations experience

English fluency

Job description

Justlife Home Services in Dubai, UAE is seeking an Account Executive — Home Cleaning. This on-site, operations-focused role owns daily realities of partner accounts, fixes issues in real-time and drives measurable improvements in on-time delivery and fulfilment.

You will be the primary on-ground contact for cleaners, drivers and partner management. You will analyse metrics, coordinate retraining and deployment, and expand responsibility to new partners as you demonstrate reliability and impact.