On-Site Ground Ops Account Manager - UAE

Justlife.com; Dubai; On-site; AED 90,000 - 120,000; Full time

Benefits offered by this job

Relocation support

JustHeroes programme

Birthday day off

Justlife credits

Referral bonuses

Job summary

Justlife.com is seeking an Account Manager for Home Cleaning, based in Dubai, UAE. You will own partner relationships and end-to-end ground operations to ensure cleaners show up, vans run, and thousands of monthly bookings are fulfilled.

You’ll deploy cleaners/drivers, manage compliance and scheduling, and work with dispatch, product, and finance to resolve issues quickly, driving steady improvement in service metrics.

Qualifications

• Experience in field operations or logistics at scale.
• Fluent English; bonus for Arabic/Hindi/Urdu/Tagalog speakers.
• Proven ability to use data to drive root-cause analysis and improvements.

Responsibilities

• Own partner relationships and ground operations to improve cancellations and on-time delivery.
• End-to-end onboarding, training, and deployment of cleaners and drivers.
• Be on-ground point of contact for cleaners/drivers and partner leadership.
• Coordinate van allocation, dispatch, and fulfillment gaps with cross-functional teams.
• Monitor and improve weekly operational cadence and adherence to plans.

Skills

Root cause analysis

Field operations

Blue-collar workforce

Data-driven

English fluency

Arabic language

Vendor management

Last-mile delivery

Ground operations

Tools

CRM systems

Dashboards

Spreadsheets

Job description

Justlife.com is seeking an Account Manager for Home Cleaning, based in Dubai, UAE. You will own partner relationships and end-to-end ground operations to ensure cleaners show up, vans run, and thousands of monthly bookings are fulfilled.

You’ll deploy cleaners/drivers, manage compliance and scheduling, and work with dispatch, product, and finance to resolve issues quickly, driving steady improvement in service metrics.