Front Desk Specialist — Aesthetic & Dental Clinic

The Practice Poly Clinic L.L.C; Dubai; On-site; AED 56,000 - 78,000; Full time

Benefits offered by this job

Professional environment

Competitive salary

Career growth opportunities

Job summary

The Practice Poly Clinic L.L.C in Dubai is seeking a professional, presentable Female Receptionist to join our team. You will welcome patients at the front desk and manage inquiries and appointments.

Responsibilities include handling calls, scheduling, registrations, coordinating with clinicians, and supporting daily front-desk operations in a fast-paced aesthetic and multispecialty clinic.

Qualifications

• Prior experience in aesthetic/medical clinic preferred.
• Excellent customer service and communication.
• Ability to convert inquiries into appointments.
• Based in UAE with availability to join on short notice.

Responsibilities

• Welcome patients and provide an exceptional front-desk experience
• Answer phone calls, WhatsApp messages and online inquiries promptly and professionally
• Schedule, confirm and follow up on patient appointments
• Register patients and maintain accurate and confidential records
• Coordinate with doctors, nurses and other clinic departments
• Provide accurate information about treatments, services, pricing and current promotions
• Support patient retention through follow-ups and help achieve clinic booking targets
• Handle payments, invoices and daily front-desk administrative duties as required

Skills

English fluency

Reception experience

Communication skills

Professional appearance

Appointment scheduling

Patient registration

Inquiries handling

Promotions explanation

Computer skills

Multitasking

UAE resident

Tools

Clinic management system

Job description

The Practice Poly Clinic L.L.C in Dubai is seeking a professional, presentable Female Receptionist to join our team. You will welcome patients at the front desk and manage inquiries and appointments.

Responsibilities include handling calls, scheduling, registrations, coordinating with clinicians, and supporting daily front-desk operations in a fast-paced aesthetic and multispecialty clinic.