Fashion Advisor

Sharaf Retail; Sharjah; On-site; AED 39,000 - 73,000; Full time

Job summary

Sharaf Retail is seeking a Fashion Advisor to deliver exceptional customer service, offer styling recommendations, and support sales within a fashion-focused store in Sharjah. You will maintain brand-aligned visual merchandising and assist with daily store operations to drive a positive shopping experience.

The role emphasizes customer-first service, product knowledge, and the ability to work in a fast-paced retail environment, including shifts and weekends.

Qualifications

• Strong interpersonal and communication skills with a customer-first mindset.
• Confident in providing styling advice and fashion recommendations.
• Ability to work in a fast-paced, team-oriented retail environment.
• Good understanding of product presentation, promotions, and in-store standards.
• Basic numeracy and cash-handling skills.

Responsibilities

• Deliver excellent customer service and assist with product selection and styling advice.
• Achieve individual and store sales targets and promote offers and loyalty programs.
• Ensure merchandise is displayed according to brand standards and maintain presentation.
• Assist in receiving deliveries and replenishing stock; support inventory checks.
• Work with the team to support store operations during promotions and peak periods.

Skills

Interpersonal skills

Communication

Styling advice

Teamwork

Product presentation

Cash handling

Customer-first mindset

Education

High school diploma or equivalent

Job description

Job Purpose

The Fashion Advisor is responsible for delivering exceptional customer service and creating a positive shopping experience by assisting customers with product selection, styling advice, and fashion recommendations. The role supports store sales performance, maintains visual merchandising standards, and ensures smooth daily store operations in line with brand standards.

Roles and responsibilities

1.Customer Experience

• Deliver excellent customer service by assisting customers with product selection and styling advice.
• Build positive relationships with customers to enhance their shopping experience.
• Understand customer needs and recommend suitable products and promotions.
• Resolve customer inquiries and concerns in a professional manner.
• Maintain a welcoming, friendly, and energetic store environment.

2.Sales & Store Performance

• Achieve individual and store sales targets.
• Promote current offers, loyalty programs, and new arrivals to customers.
• Support upselling and cross-selling opportunities to maximize sales.
• Maintain product knowledge on current fashion trends and merchandise.

3.Visual Merchandising

• Ensure merchandise is displayed according to brand standards and visual merchandising guidelines.
• Replenish stocks on the sales floor and maintain product presentation.
• Assist in arranging displays, mannequins, and promotional setups.
• Ensure the store is clean, organized, and visually appealing at all times.

4.Inventory & Stock Support

• Assist in receiving deliveries and replenishing stocks.
• Support stock counts and inventory checks when required.
• Report low stock levels or damaged items to management.
• Ensure proper handling of merchandise to minimize loss and damage.

5.Teamwork & Operations

• Work collaboratively with the store team to achieve daily operational goals.
• Follow company policies, procedures, and grooming standards.
• Support store operations during promotions, sales events, and peak periods.
• Attend training sessions and continuously develop product and customer service knowledge.

Qualifications

• High school diploma or equivalent.
• Previous retail or customer service experience is preferred.
• Experience in fashion retail is an advantage.
• Basic knowledge of sales and customer handling.
• Flexible to work shifts, weekends, and public holidays.

Skills & Competencies:

• Strong interpersonal and communication skills with a customer-first mindset.
• Confident in providing styling advice and fashion suggestions tailored to customer needs.
• Ability to work effectively in a fast-paced, team-oriented retail environment.
• Good understanding of product presentation, promotions, and in-store visual standards.
• Basic numeracy and cash-handling skills.
• Proactive, energetic, and results-driven attitude.