Fashion Advisor

Tanqeeb; Abu Dhabi; On-site; AED 67,000 - 100,000; Full time

Job summary

Tanqeeb in Abu Dhabi seeks a Fashion Advisor to contribute to store sales by delivering remarkable service and maintaining merchandising standards. You will promote top-tier customer care, attend to client needs, and support VIP events while upholding refund and exchange policies.

The role requires 6–8 years in luxury retail, strong English communication, and a team-oriented mindset with conflict management skills. Join a fast-paced boutique environment focused on brand image.

Qualifications

• Education: High School Diploma or equivalent.
• 6–8 years in high-end retail fashion.
• Strong English communication and negotiation skills.
• Customer-centric and team-oriented with conflict management.

Responsibilities

• Provide outstanding customer service throughout the shopping experience.
• Meet cross-selling and up-selling targets while adhering to SOPs.
• Assist the manager to achieve boutique goals and maintain visual merchandising.
• Ensure security and correct cash handling from opening to close.
• Support in VIP events and communicate policies clearly.

Skills

Customer Service

Cross-selling

Negotiation

English Communication

Teamwork

Education

High School Diploma or equivalent

Job description

Job Scope:

The Fashion Advisor is responsible in contributing to the store sales by providing a remarkable and memorable service to all clients and maintain merchandising standards.

Main Duties & Responsibilities

Customer Service

• Promote high customer service standards throughout the shopping experience
• Attend to customer needs
• Actively seek inputs from customers and efficiently address complaints to reinforce service standards
• Gather information and organize records on customer preferences and buying behavior and provide proper feedback and tendencies.
• Update clients on upcoming events
• Inform clients on
• Provide support in VIP events and ensure proper follow up with clients as needed
• Inform clients about policies policies and procedures to ensure transparency; including and not limited to refund and exchange policies

Sales & POS

• Meet and maximize cross selling & up selling sales targets
• Adhere to the standards of operations
• Support the manager in achieving the Boutique's goal
• Ensure security procedures for merchandise are observed at all stages in the sales process
• Ensure a proper replenishment of merchandise, display and visual merchandising standards to maintain the brand's image
• Process accurately and efficiently cash register operations from opening to close and protect company assets
• Support in efficient cost allocation by optimally using Boutique products and not exceeding availability

Position Requirements

• Education Background: High School Diploma or equivalent.
• Six to eight years of experience in the high-end retail fashion industry
• Strong communication and negotiation skills (English)
• High customer centricity
• Team oriented with proper conflict management skills