Facilities Coordinator , Reliability Maintenance Engineering RME

Amazon; Dubai; On-site; AED 180,000 - 260,000; Full time

Job summary

Amazon in Dubai is seeking a Facilities Coordinator to lead maintenance teams and manage external contractors across the Fulfillment Center. You will develop plans to meet engineering goals and ensure safe, compliant operations.

You will oversee preventive maintenance, track performance metrics, and coordinate with safety and site leadership to deliver reliable, high-availability facilities. A Bachelor\'s degree and 3+ years of FM experience are preferred.

Qualifications

• 3+ years in fast-paced facility management.
• Experience with facility operations and maintenance best practices.
• Ability to lead external contractors and manage multiple projects.
• Knowledge of MHE, automation controls, and robotics systems.

Responsibilities

• Lead and mentor the team to maintain safety and efficiency.
• Develop and implement preventive maintenance programs.
• Ensure equipment availability and uptime.
• Coordinate AMCs and vendor contracts.
• Monitor KPIs and ensure compliance with safety standards.

Skills

Leadership

Team mentoring

Performance management

Safety compliance

Project coordination

Preventive maintenance

Data analysis

Vendor management

Problem solving

Education

Bachelor's degree in mechanical/electrical/industrial or automation engineering

Job description

The Facilities Coordinator will have a significant impact on customer experience. He/She will have the ability to lead and manage External contractors be on call for emergencies to handle multiple projects and daily activities and meet time lines. The Facilities Coordinator will develop plans on how to accomplish engineering departmental goals.

The Facilities Coordinator will be responsible for the leadership/development and coaching of the team. Performance Management will be carried out by the Facilities Coordinator Maintenance. This role also leads the technical team in providing both a reactive and pro-active maintenance service on all operational equipment and facilities infrastructure within the Fulfillment Center (FC). The role has a direct impact on the site its productivity and operational success. If equipment is not available or performs badly it minimizes the capacity and throughput of the site.

Key job responsibilities

• Lead support and mentor the team ensuring they are working in a safe standard and efficient manner.
• Work with the team and the wider network to harness the technical expertise available and build solutions.
• Keep the APM (Asset performance management) metrics achieved and raise the bar on all performance and compliance KPIs
• Support the Reliability Engineering Manager as they work with the Site Safety department & Site Leadership to implement record and audit safety and statutory compliance programs to provide a safe working environment for all staff.
• Implement network standards and focus on preventative maintenance to provide a high level of equipment availability to our internal customers.
• Ensure sufficient technical coverage is available for the shifts they own by organizing and directing the training program for the team.
• Organize local projects or support AMET level projects as assigned by the manager.
• Demonstrate practical engineering experience including a supervisory role managing people.
• Have and experience of automated equipment including packaging machinery sortation and conveyor systems.
• Have an experience of working to appropriate health & safety standards and regulations.
• Develop and implement vendor annual maintenance contracts AMCs with appropriate service levels for equipment.
• Manage a team of Maintenance Supervisors & Technicians. Define goals priorities organized staff planning staff training to ensure service levels.
• Ensure safe working environment applying Amazon Safety Policy and working with the Safety team to improve safety on site.

A day in the life

Daily Monitor and respond to RME customers requests through trouble ticketing system and always show customer obsession behavior.

Ensure quality service received by annual maintenance contract vendor and verify that through raising any fail against the SLA (service level agreement)

About the team

The Site RME team is Managing whole Building engineering and facilities related day to day issues and projects as well including soft services and Technical services (Base Building and MHE material handling equipment)

• 3 years in fast-paced facility management
• In-depth understanding of facility maintenance and facility management systems tools and procedures.
• 3 years of data analysis in the facilities maintenance program specifically in asset management and spare part optimization experience
• Knowledge of diverse MHE industrial mechanical and electrical systems and automation controls and robotics systems
• Bachelors degree in mechanical electrical industrial or automation engineering or related field.
• Work a flexible schedule/shift/work area including weekends nights and/or holidays
• Minimum 3 years in a similar role with a solid understanding of facility operations and maintenance best practices.
• Experience in material handling systems (MHS) installation operation and building base maintenance

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Required Experience:

IC