Facilities Coordinator , Reliability Maintenance Engineering RME

Amazon Inc.; Dubai; On-site; AED 480,000 - 720,000; Full time

Job summary

Amazon is seeking a Facilities Coordinator in Dubai within Reliability Maintenance Engineering (RME). The role leads external contractors, supports on-call emergencies, and drives multiple daily projects to meet timelines.

You will coach the maintenance team and drive both reactive and proactive services across the FC’s facilities and equipment. Key responsibilities include maintaining safety standards, improving KPIs, and coordinating AMCs while ensuring high equipment availability to support

Qualifications

• Flexible schedule including nights, weekends, and holidays.
• Knowledge of mechanical systems, HVAC, and controls.
• Understanding of facility maintenance processes and CMMS.
• Bachelor's degree in mechanical/electrical engineering or equivalent.

Responsibilities

• Lead, support and mentor the team to operate safely and efficiently.
• Collaborate with internal teams and external contractors on maintenance work.
• Maintain Asset Performance Management (APM) metrics and improve KPIs.
• Support Safety and Site Leadership to ensure compliance and safe operations.
• Implement preventative maintenance to maximize equipment availability.
• Organize training and ensure adequate coverage for shifts.
• Oversee local projects and AMET-level initiatives as assigned.
• Derive practical engineering solutions and supervise personnel.
• Oversee automated equipment, packaging lines, sortation and conveyors.
• Ensure adherence to health & safety standards and regulations.
• Develop and manage AMCs with service levels for equipment.
• Direct Maintenance Supervisors & Technicians, with staffing plans.

Skills

Mechanical systems

Facilities management

Safety compliance

Team leadership

On-call responsiveness

Education

Bachelor's degree in mechanical or electrical engineering

Job description

Facilities Coordinator , Reliability Maintenance Engineering RME

Job ID: 10557349 | Q-Express Documents Transport

The Facilities Coordinator will have a significant impact on customer experience. He/She will have the ability to lead and manage External contractors, be on call for emergencies, to handle multiple projects and daily activities, and meet time lines. The Facilities Coordinator will develop plans on how to accomplish engineering departmental goals.

The Facilities Coordinator will be responsible for the leadership/development and coaching of the team. Performance Management will be carried out by the Facilities Coordinator – Maintenance. This role also leads the technical team in providing both a reactive and pro‑active maintenance service on all operational equipment and facilities infrastructure within the Fulfillment Center (FC). The role has a direct impact on the site, its productivity and operational success. If equipment is not available or performs badly it minimizes the capacity and throughput of the site.

Key job responsibilities

• Lead, support and mentor the team, ensuring they are working in a safe, standard and efficient manner.
• Work with the team and the wider network to harness the technical expertise available and build solutions.
• Keep the APM (Asset performance management) metrics achieved and raise the bar on all performance and compliance KPIs
• Support the Reliability Engineering Manager as they work with the Site Safety department & Site Leadership to implement, record and audit safety and statutory compliance programs to provide a safe working environment for all staff.
• Implement network standards and focus on preventative maintenance to provide a high level of equipment availability to our internal customers.
• Ensure sufficient technical coverage is available for the shifts they own by organizing and directing the training program for the team.
• Organize local projects or support AMET level projects as assigned by the manager.
• Demonstrate practical engineering experience including a supervisory role managing people.
• Have and experience of automated equipment including packaging machinery, sortation and conveyor systems.
• Have an experience of working to appropriate health & safety standards and regulations.
• Develop and implement vendor annual maintenance contracts AMCs with appropriate service levels for equipment.
• Manage a team of Maintenance Supervisors & Technician’s. Define goals, priorities, organized staff planning, staff training to ensure service levels.
• Ensure safe working environment, applying Amazon Safety Policy and working with the Safety team to improve safety on site.

A day in the life

• Daily Monitor and respond to RME customers requests through trouble ticketing system and always show customer obsession behavior.
• Ensure quality service received by annual maintenance contract vendor and verify that through raising any fail against the SLA (service level agreement)

About the team

The Site RME team is Managing whole Building engineering and facilities related day to day issues and projects as well, including soft services and Technical services (Base Building and MHE material handling equipment)

Basic Qualifications

• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Knowledge of mechanical systems (Mechanical, HVAC systems, Controls)
• - In-depth understanding of facility maintenance and facility management systems, tools, and procedures.
• Bachelor's degree in mechanical engineering, electrical engineering, or an engineering diploma is same fields

Preferred Qualifications

• Minimum 3 years in a similar role, with a solid understanding of facility operations and maintenance best practices.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.