Facilities Coordinator , Reliability Maintenance Engineering RME

Q-Express Documents Transport; Dubai; On-site; AED 150,000 - 230,000; Full time

Job summary

Amazon's Dubai Fulfillment Center is seeking a Facilities Coordinator to lead maintenance teams, manage external contractors, and ensure equipment availability to maximize throughput.

You will develop plans to achieve engineering goals, coach the maintenance team, and support safety and KPI programs to ensure safe and efficient site operations.

Qualifications

• Bachelor's degree in mechanical or electrical engineering.
• Minimum 3 years in a similar role.
• Knowledge of mechanical systems (HVAC, controls).
• Experience leading maintenance teams and external contractors.

Responsibilities

• Lead, support and mentor the team in safe, standard, efficient work.
• Coordinate with network to build solutions and share expertise.
• Maintain asset performance metrics and KPI compliance.
• Support safety and statutory compliance programs with Site Safety and Leadership.
• Organize preventative maintenance to improve equipment availability.
• Plan and direct training to ensure adequate technical coverage for shifts.
• Lead local or AMET level projects as assigned.

Skills

Leadership

Team mentorship

Safety compliance

Maintenance planning

Emergency on-call

Education

Bachelor's degree in mechanical or electrical engineering

Job description

The Facilities Coordinator will have a significant impact on customer experience. He/She will have the ability to lead and manage External contractors, be on call for emergencies, to handle multiple projects and daily activities, and meet time lines. The Facilities Coordinator will develop plans on how to accomplish engineering departmental goals.

The Facilities Coordinator will be responsible for the leadership/development and coaching of the team. Performance Management will be carried out by the Facilities Coordinator - Maintenance. This role also leads the technical team in providing both a reactive and pro-active maintenance service on all operational equipment and facilities infrastructure within the Fulfillment Center (FC). The role has a direct impact on the site, its productivity and operational success. If equipment is not available or performs badly it minimizes the capacity and throughput of the site.

Key job responsibilities

• Lead, support and mentor the team, ensuring they are working in a safe, standard and efficient manner.
• Work with the team and the wider network to harness the technical expertise available and build solutions.
• Keep the APM (Asset performance management) metrics achieved and raise the bar on all performance and compliance KPIs
• Support the Reliability Engineering Manager as they work with the Site Safety department & Site Leadership to implement, record and audit safety and statutory compliance programs to provide a safe working environment for all staff.
• Implement network standards and focus on preventative maintenance to provide a high level of equipment availability to our internal customers.
• Ensure sufficient technical coverage is available for the shifts they own by organizing and directing the training program for the team.
• Organize local projects or support AMET level projects as assigned by the manager.
• Demonstrate practical engineering experience including a supervisory role managing people.
• Have and experience of automated equipment including packaging machinery, sortation and conveyor systems.
• Have an experience of working to appropriate health & safety standards and regulations.
• Develop and implement vendor annual maintenance contracts AMCs with appropriate service levels for equipment.
• Manage a team of Maintenance Supervisors & Technician's. Define goals, priorities, organized staff planning, staff training to ensure service levels.
• Ensure safe working environment, applying Amazon Safety Policy and working with the Safety team to improve safety on site.

A day in the life

• Daily Monitor and respond to RME customers requests through trouble ticketing system and always show customer obsession behavior.
• Ensure quality service received by annual maintenance contract vendor and verify that through raising any fail against the SLA (service level agreement)

About the team

• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Bachelor's degree in mechanical engineering, electrical engineering, or an equivalent engineering science
• Knowledge of mechanical systems (Mechanical, HVAC systems, Controls)
• - In-depth understanding of facility maintenance and facility management systems, tools, and procedures.
• Minimum 3 years in a similar role, with a solid understanding of facility operations and maintenance best practices.

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