F&B Supervisor - Emiratization

RTC-1 Employment Services; Dubai; On-site; AED 102,000 - 122,000; Full time

Job summary

RTC-1 Employment Services is recruiting an F&B Supervisor for a globally iconic QSR brand in Dubai. The role ensures efficient service, guides daily restaurant operations, and maintains high standards in line with SOPs to drive profitability.

Ideal candidates have 4+ years in F&B supervision, strong HACCP knowledge, inventory and cost control expertise, and proven leadership of multicultural teams. This Emirati-facing position requires rotating shifts, weekends, and holidays, with a salary up to

Qualifications

• 4+ years F&B experience with supervisory history.
• Knowledge of HACCP, food safety, inventory, cost control.
• UAE National (Emirati) with strong leadership and customer service

Responsibilities

• Oversee daily restaurant operations ensuring efficient service and adherence to SOPs.
• Supervise, train, schedule, and motivate staff; monitor performance and productivity.
• Monitor food quality, hygiene, inventory, stock control, and food safety; minimize waste.
• Drive sales, customer satisfaction, and profitability by tracking KPIs and implementing improvements.

Skills

Leadership

Team management

Customer service

Communication

Problem solving

KPI monitoring

Shift management

Job description

Position Title: F&B Supervisor - Emiratization Employment Type: Full Time Salary AED: up to 10,000 depending on experience and qualifications Job Location: Dubai, UAE About the Client: A globally iconic QSR giant with a rapidly expanding, high-volume footprint across the UAE

Job Description

• Oversee daily restaurant operations, ensuring efficient service delivery, smooth workflow, and compliance with the QSR’s operational standards, SOPs, and service quality requirements.
• Supervise, train, and motivate restaurant staff, including managing shift schedules, manpower allocation, performance monitoring, and team productivity.
• Monitor food quality, hygiene, inventory, stock control, and food safety standards while minimizing wastage and maintaining operational efficiency.
• Drive sales performance, customer satisfaction, and profitability by monitoring KPIs, resolving customer concerns, and implementing operational improvements.

Qualifications

• Minimum 4 years of F&B experience, preferably within established Quick Service Restaurant (QSR) or international fast-food chains, with proven supervisory or team leadership experience.
• Strong knowledge of restaurant operations, food safety regulations, HACCP standards, inventory management, cost control, and operational KPIs.
• Demonstrated ability to lead multicultural teams, manage high-volume restaurant operations, maintain service standards, and achieve sales and customer satisfaction targets.
• UAE National (Emirati) with excellent communication, leadership, problem-solving, and customer service skills; willing to work rotational shifts, weekends, and public holidays.