F&B Service Specialist — Elevate Guest Experience

Novotel Hotels; Dubai; On-site; AED 36,000 - 60,000; Full time

Job summary

Novotel Hotels in Dubai is seeking a professional Waiter/Waitress to deliver efficient food and beverage service with a focus on guest satisfaction in a fast-paced hotel setting.

You will take orders, serve meals, maintain cleanliness, handle payments, and work with kitchen and bar teams to ensure smooth service, while upholding HACCP standards and a positive, multicultural guest experience.

Qualifications

• Experience in hotel/restaurant hospitality preferred.
• Knowledge of food and beverage service procedures.
• Good command of English; additional languages advantageous.
• Willingness to work flexible shifts, weekends and public holidays.

Responsibilities

• Welcome guests and present menus.
• Take and input accurate orders.
• Serve food and beverages promptly and professionally.
• Check guest satisfaction and follow up.
• Coordinate with kitchen and bar teams for timely service.
• Ensure hygiene and HACCP compliance.

Skills

Customer service

English proficiency

Teamwork

Flexibility

Tools

POS system

Job description

Novotel Hotels in Dubai is seeking a professional Waiter/Waitress to deliver efficient food and beverage service with a focus on guest satisfaction in a fast-paced hotel setting.

You will take orders, serve meals, maintain cleanliness, handle payments, and work with kitchen and bar teams to ensure smooth service, while upholding HACCP standards and a positive, multicultural guest experience.